Options
This section describes problems you may encounter while using an
option with your printer.
When you use the cut-sheet feeder, the paper does not feed
properly.
l When a print command is sent from the computer, the
platen rotates but paper does not feed.
Make sure DIP switch l-8 is set on. See the section on DIP
switches in Chapter 3.
The cut-sheet feeder may be incorrectly installed on the
printer.
See that the paper-release lever is pushed back to the
single-sheet position.
You may have loaded too many sheets in the cut-sheet
feeder’s bin.
Paper may be jammed near the print head.
There may be only one sheet left in the bin. Add more
paper.
l Two or more sheets feed at one time.
You may have loaded too many sheets in the cut-sheet
feeder’s bin.
You may have forgotten to fan the stack of paper before
loading it into the bin. Remove the paper and fan it.
6-10
Troubleshooting
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