Epson TM-T20 Spécifications

Describes how to control the printer and necessary informationwhen you develop applications.Describes setup and installation of the product and periph

10 Character Code Tables ... 96Common to All Pages.

100Page 3 (PC860: Portuguese)

Appendix101Page 4 (PC863: Canadian-French)

102Page 5 (PC865: Nordic)

Appendix103Page 11 (PC851: Greek)

104Page 12 (PC853: Turkish)

Appendix105Page 13 (PC857: Turkish)

106Page 14 (PC737: Greek)

Appendix107Page 15 (ISO8859-7: Greek)

108Page 16 (WPC1252)

Appendix109Page 17 (PC866: Cyrillic #2)

Chapter 1 Product Overview111Product OverviewThis chapter describes features and general specifications of the product.FeaturesPrinting•High speed r

110Page 18 (PC852: Latin2)

Appendix111Page 19 (PC858: Euro)

112Page 20 (KU42: Thai)

Appendix113Page 21 (TIS11: Thai)

114Page 26 (TIS18: Thai)

Appendix115Page 30 (TCVN-3: Vietnamese)

116Page 31 (TCVN-3: Vietnamese)

Appendix117Page 32 (PC720: Arabic)

118Page 33 (WPC775: Baltic Rim)

Appendix119Page 34 (PC855: Cyrillic)

12Product ConfigurationsInterface•Serial + USB interface model•Ethernet + USB interface model•Ethernet interface modelColorsEDG (Epson Dark Gray)Acces

120Page 35 (PC861: Icelandic)

Appendix121Page 36 (PC862: Hebrew)

122Page 37 (PC864: Arabic)

Appendix123Page 38 (PC869: Greek)

124Page 39 (ISO8859-2: Latin2)

Appendix125Page 40 (ISO8859-15: Latin9)

126Page 41 (PC1098: Farsi)

Appendix127Page 42 (PC1118: Lithuanian)

128Page 43 (PC1119: Lithuanian)

Appendix129Page 44 (PC1125: Ukrainian)

Chapter 1 Product Overview131Part Names and FunctionsPower SwitchTurns the printer on or off. The marks on the switch: ( : OFF/ : ON)Roll paper cove

130Page 45 (WPC1250: Latin 2)

Appendix131Page 46 (WPC1251: Cyrillic)

132Page 47 (WPC1253: Greek)

Appendix133Page 48 (WPC1254: Turkish)

134Page 49 (WPC1255: Hebrew)

Appendix135Page 50 (WPC1256: Arabic)

136Page 51 (WPC1257: Baltic Rim)

Appendix137Page 52 (WPC1258: Vietnamese)

138Page 53 (KZ1048: Kazakhstan)

Appendix139Page 255 (User-Defined Page)

14Control PanelPower LED (green)Lights when the power supply is on.Error LED (orange)•Lights after the power is turned on or after a reset (offline).

140International Character SetsASCII code (Hex)CountryUSAFranceGermanyU.K.Denmark ISwedenItalySpain IJapanNorwayDenmark IISpain IILatin AmericaKoreaSl

Chapter 1 Product Overview151OfflineThe printer automatically goes offline under the following conditions:•During power on until the printer is read

16ConnectorsAll cables are connected to the connector panel on the lower rear of the printer.• DK (Drawer kick-out) connector: Connects the cash drawe

Chapter 1 Product Overview171Error StatusWhen an error occurs, the printer stops operating, goes offline, and flashes the Error LED. There are three

18Unrecoverable ErrorsIf the same error occurs again even after turning the power back on, contact your dealer or a Epson service center.CAUTIONTurn o

Chapter 1 Product Overview191NV Memory (Non-Volatile Memory)The printer's NV memory stores data even after the printer power is turned off. NV

2Cautions• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any formor by any means, electronic, mechanical

20R/E (Receipt Enhancement)Graphics, such as shop logos can be printed on top or bottom of receipts by setting R/E (Receipt Enhancement). For informat

Chapter 1 Product Overview211Product SpecificationsPrinting method Thermal line printingPrinting direction Unidirectional with friction feedPaper fe

22Printing Specificationsdpi: dots per inch*: when the printer prints with the standard print density level at 25°C {77°F} and 24V.80 mm width paper p

Chapter 1 Product Overview231Character SpecificationsNumber of characters•Alphanumeric characters: 95•Extended graphics: 128 × 43 pages (including u

24Character sizeNote:Space between characters is not included.Characters can be scaled up to 64 times as large as the standard sizes.Characters per li

Chapter 1 Product Overview251Paper Specifications80 mm width paper printing58 mm width paper printingPaper types Specified thermal paperForm Roll pa

26Printable Area80 mm paper width printingThe maximum printable area of paper with a width of 79.5 ± 0.5 mm is 72.0 ± 0.2 mm (576 dots) and the approx

Chapter 1 Product Overview271Printing and Cutting PositionsThe values above may vary slightly as a result of paper slack or variations in the paper.

28Electrical CharacteristicsOperating voltage DC 24V ± 7%Current consumption(24V, 25°C, standard print density)Standby Mean: Approximately 0.1 AOperat

Chapter 1 Product Overview291Environmental ConditionsTemperature/HumidityOperating 5 to 45°C {41 to 113°F}, 10 to 90% RH (See the operating temperat

3For SafetyKey to SymbolsThe symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before

30External Dimensions and Mass•Height: Approximately 146 mm {5.75"}•Width: Approximately 140 mm {5.51"}•Depth: Approximately 199 mm {7.83&qu

Chapter 2 Setup312SetupThis chapter describes setup and installation of the product and peripherals.Flow of SetupThis chapter consists of the follow

32Installing the PrinterYou can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at

Chapter 2 Setup332Installing the Printer VerticallyWhen installing the printer vertically, be sure to attach the included control panel label for ve

34Hanging the Printer on a WallTo hang the printer on the wall, follow the steps below.1Attach the included control panel label for vertical installat

Chapter 2 Setup3523Remove the screws retaining the printer case, install the wall hangingbracket on the printer, and fix it using the screws.4Align

36Attaching Cover on the Power SwitchInstall the power switch cover that comes with the TM-T20II onto the printer to prevent inadvertent operation of

Chapter 2 Setup372Changing the Paper WidthYou can change the paper width from 80 to 58 mm by installing the included 58-mm width paper guide plate.

38Connecting the Printer to the Host ComputerFor Serial InterfaceSerial interface connection diagramWhen this printer is connected to a host computer

Chapter 2 Setup392Pass-through connectionThis printer is connected to the host computer through the serial interface via the customer display (DM-D)

4WarningsWARNING To avoid risk of electric shock, do not set up this product or handle cables during athunderstorm Never insert or disconnect the po

40For USB InterfaceUSB interface connection diagramThis printer is connected to the host computer via the USB port. When a customer display (DM-D) is

Chapter 2 Setup412Connecting the USB interface cable1Insert the USB cable into the USB interface connector of the printer.2Put the USB cable through

42For Ethernet InterfaceConnect the printer to a network by a LAN cable via a hub.Ethernet interface connection diagram10/100BASE-TTM-T20IIDK cableCas

Chapter 2 Setup432Connecting the LAN cableConnect the LAN cable to the 10/100BASE-T LAN connector by pressing firmly until the connector clicks into

44Connecting to the Power SourceConnecting the AC cable1Make sure the printer is turned off.2Connect the AC cable to the AC adapter.3Connect the DC ca

Chapter 2 Setup4524Insert the AC plug into a wall socket.

46Setting the Memory Switches/Receipt EnhancementWith the memory switch and R/E (receipt enhancement) function, which are software settings for this p

Chapter 2 Setup472FunctionsReceive buffer capacity•4KB (initial setting)•45 bytesBUSY condition•Receive buffer full/Offline (initial setting)•Receiv

48Paper width•80 mm (initial setting)•58 mmPrint densitySelectable from levels 1 to 7 (85%  115%).Initial setting: level 4 (100%)Depending on the pap

Chapter 2 Setup492Character code table defaultSelectable from 43 pages including user defined pageInitial setting: Page 0 (PC437: USA, Standard Euro

5CautionsRestriction of UseWhen this product is used for applications requiring high reliability/safety, such as transportation devices related to avi

50Power supply unit capacitySelectable from levels 1 to 3 (Low  High)Initial setting: level 3Number of columns•Standard mode (initial setting)•42 col

Chapter 2 Setup512Barcode height reduction rate•Not reduced (initial setting)•25%•50%•75%Font A auto replacement•Does not replace (initial setting)•

52Buzzer frequency (Autocut)•Does not sound•Sounds 1 time (initial setting)Sound pattern (Pulse 1)Selectable from Patterns A to EInitial setting: Patt

Chapter 2 Setup532Parity•None (initial setting)•Even•OddData bit•7 bits•8 bits (initial setting)Flow control•DTR/DSR (initial setting)• XON/XOFFComm

54Auto bottom logoKey-codeSelectable from key-codes of registered logosAlignment•Left•Center•RightAuto top/bottom logo extended functionsTop logo prin

Chapter 2 Setup552Connecting the Optional External BuzzerWhen the optional external buzzer (model: OT-BZ20) is connected to the DK connector of the

56Connecting the Buzzer UnitThe buzzer unit is recommended to be installed in the following positions.•When using the printer horizontally: either sid

Chapter 2 Setup5724Connect the cable of the buzzer unit to the DK connector on the printer.5Peel off the backing paper on the other side of the affi

58Connecting the Cash DrawerRequired specifications of cash drawersSpecifications of drawers differ depending on makers or models. When you use a draw

Chapter 2 Setup592Drawer Connection DiagramConnecting the DK cableConnect the DK cable to the DK connector by pressing firmly until the connector cl

6About this ManualAim of the ManualThis manual was created to provide information on development, design, and installation of POS systems and developm

60

Chapter 3 Application Development Information613Application Development InformationThis chapter describes how to control the printer and gives infor

62ESC/POS CommandsESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly control all the TM printer functions,

Chapter 3 Application Development Information633Select character fontSelect an international character setTurn 90° clockwise rotation mode on/offSel

64Delete the specified NV graphics dataDefine the NV graphics data (raster format)Print the specified NV graphics dataTransmit the key code list for d

Chapter 3 Application Development Information653PDF417: Store the data in the symbol storage areaPDF417: Print the symbol data in the symbol storage

66Change into the user setting modeEnd the user setting mode sessionSet values for the memory switchTransmit the setting of the memory switchSet the c

Chapter 3 Application Development Information673Select standard modeGenerate pulseExecute test printEnable/disable real-time commandSpecifies the pr

68Software and ManualsThe following software and manuals are provided for application development.Printer DriversSoftware ManualEPSON Advanced Printer

Chapter 3 Application Development Information693*1: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is pres

7Contents For Safety...3K

70UtilitiesSoftware ManualTM-T20II Utility:Use for the following functions: Checking current settings Operation check Storing logos Coupon setting

Chapter 3 Application Development Information713How to Get Drivers, Manuals, and the UtilityDrivers, manuals, and the TM-T20II Utility can be instal

72Setting/Checking ModesBesides the ordinary print mode, the printer has the following modes to set or check settings of the printer.•Self-test Mode•N

Chapter 3 Application Development Information733Starting the self-test modeFollow the steps below to run this mode.1Close the roll paper cover.2Whil

74NV Graphics Information Print ModeYou can confirm the following information by running the NV graphics information print mode:•Capacity of the NV g

Chapter 3 Application Development Information7533Press the Feed button for 1 second or more to enter the Mode Selection.The printer starts printing

76Receipt Enhancement Information Print ModeYou can confirm the following information by running the R/E information mode:•Automatic top logo setting•

Chapter 3 Application Development Information7733Press the Feed button for 1 second or more to enter the Mode Selection.The printer starts printing

78Software Setting ModeStarting the Software setting modeFollow the steps below to run this mode.1Close the roll paper cover.2While pressing the Feed

Chapter 3 Application Development Information7934Press the Feed button three times, and then hold down the Feed buttonuntil the printer starts print

8 Product Specifications... 21Printing Specificat

807Turn off the printer or select "Exit" and "Exit and Reboot Printer" to exit thismode.Hexadecimal Dumping ModeIn the hexadecimal

Chapter 4 Handling814HandlingThis chapter describes basic handling of the printer.Installing and Replacing Roll Paper1Open the roll paper cover by u

823Install the roll paper in the correct direction.4Pull out some roll paper, and close the roll paper cover.When the printer power is on, the roll pa

Chapter 4 Handling834Removing Jammed PaperIf a paper jam occurred, follow the steps below to recover.1Turn off the printer.2Open the roll paper cove

843If the cover cannot be opened, move the stuck auto cutter blade withthe following method.Remove the cutter cover by sliding toward the front.Turn t

Chapter 4 Handling854Cleaning the PrinterCleaning the Printer CaseBe sure to turn off the printer, and wipe the dirt off the printer case with a dry

86Preparing for TransportFollow the steps below to transport the printer.1Turn off the printer.2Disconnect the AC cable from the socket.3Remove the ro

Chapter 5 Replacement of the TM-T20875Replacement of the TM-T20The TM-T20II is designed so that it can smoothly replace the TM-T20. This chapter des

88

Appendix89AppendixSpecifications of Interface and ConnectorUSB (Universal Serial Bus) InterfaceUSB interface connectorHas a USB upstream port connecto

9 Setting/Checking Modes...72Self-test Mode ...

90RS-232 Serial InterfaceInterface board specifications (RS-232-compliant)Item SpecificationsData transfer method SerialSynchronization AsynchronousHa

Appendix91Functions of each connector pinPin no. Signal name Signal direction Function1 FG — Frame ground2 TXD Output Transmission data3 RXD Input Rec

92XON/XOFFWhen XON/XOFF control is selected, the printer transmits the XON or XOFF signals as follows. The transmission timing of XON/XOFF differs, de

Appendix93Setting Conditions for Software Setting ModeFor information about setting the Software Setting Mode, see "Software Setting Mode" o

948: Default Character(Continued from the previous page)1: Code Page(Continued from the previous page)4: Asia Page1:Katakana, Page20:KU42, Page21:TIS1

Appendix9513: Interface Settings1: Receive Buffer Capacity 4KB, 45 bytes2: BUSY Condition Receive Buffer Full or Offline, Receive Buffer Full3: Auto L

96Character Code TablesCommon to All PagesWhen International character set (See "International Character Sets" on page 140.) is USA: The ch

Appendix97Page 0 [PC437: USA, Standard Europe]

98Page 1 (Katakana)

Appendix99Page 2 (PC850: Multilingual)