Epson ActionScanner Guide de l'utilisateur télécharger pdf (Page 71)

Troubleshooting 6-1

Chapter 6

Troubleshooting

If you have problems using the EPSON Scanning Utilities, or

with the quality of your printed or scanned images, check the

two sections in this chapter for possible solutions.

Problems Using the EPSON Scanning Utilities

Note:

You cannot select dimmed settings in EPSON TWAIN; these settings

are not available because of your scanner’s capabilities or your choice of

other settings.

When you select a TWAIN data source, EPSON Scanners is not listed.

Either the EPSON Scanning Utilities were not installed or they

were not installed correctly. Reinstall the EPSON Scanning

Utilities; see Chapter 1 for instructions.

Nothing happens when you select Acquire.

Make sure your scanner is turned on and the cables are

connected properly.

EPSON Scanners may not be selected as the TWAIN data source

in your application. You’ll usually find the Select TWAIN

Source option under the File menu in your application.

If you are running Windows 3.1, you may not have restarted it

after you installed the EPSON Scanning Utilities. Restart

Windows 3.1 and try again.

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Epson ActionScanner Guide de l'utilisateur Page 71