Epson 1640XL- Bulletin

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PSB.2007.04.001
EPSON
Product Support Bulletin
Date: April 2, 2007 Originator: VS
PSB #: PSB.2007.04.001 Authorization:
Reference: TI 06-0491 Rev.B Total Pages: 2
Product(s): Expression 10000XL/1640 XL/1680/1600/800/836 XL, Perfection
3490/3590/4490/V700/V750/V100/V350/1240U/1250/1260/1640/1650/1660/
1670/2400/2480/2580/3170/3200/4180/4870/4990/640U/1200U/610, GT-
2500/15000/30000 series scanners
Subject: Scanning Application Force Quits on Mac OS 10.4
This bulletin was created to inform you of an error that may occur when opening a TWAIN-
compliant scanning application on a Macintosh computer running OS 10.4.
Description of Problem:
When launching a Twain-compliant scanning application after deleting your Epson Scan driver
with an Epson Scan uninstaller not compatible with your scanner model, the application will
force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a
Perfection 3490 driver will cause your scanning application to suddenly close during start-up.
This issue affects the following TWAIN-compliant applications:
EPSON Creativity Suite When pressing the Scan button, the Scan
Assistant force quits
Copy Utility Force quits during start-up
Photo Impression Force quits during start-up
Photoshop Elements Force quits during start-up
Photoshop Force quits during start-up
Photoshop CS2 Force quits during start-up
This issue can also occur under the following conditions:
1) Dragging the Epson Scan folder (located in the Applications folder) to the Trash can
2) Upgrading your scanner and using the Epson Scan driver from the new scanner to
delete the driver from the older scanner, and then installing the new driver
Operating Systems Effected:
Mac OS 10.4 to 10.4.9
Affected Epson Scan Driver Versions:
2.70A or later
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Résumé du contenu

Page 1 - Product Support Bulletin

Page 1 of 2PSB.2007.04.001EPSON Product Support BulletinDate: April 2, 2007 Originator: VSPSB #: PSB.2007.04.001 Authorization:Reference: TI 06-0491

Page 2 - PSB.2007.04.001

Page 2 of 2Twain Driver Installation:1. Start your computer in 9.2.1.2. Install the Twain driver.3. Connect and power on the scanner.4. Restart yo

Page 3

1EPSON PRODUCT SUPPORT BULLETIN Date: 10/01/2001 PSB No.: PSB.2001.10.003 Reference: N/A Originator: RD Authorization: Affected Product(s): Exp

Page 4

2 Corrective Action: Please, follow this procedure to remove the card. 1. Check that the printer is off an the AC power cable is unplugged 2

Page 5

1 EPSON PRODUCT SUPPORT BULLETIN Date: 10/02/2001 PSB No.: PSB.2001.10.002 Reference: N/A Originator: JD Authorization: Affected Product(s): P

Page 6

Page 1 of 2EPSON PRODUCT SUPPORT BULLETINDate:05/29/01Originator:LHD/DAPSB #:PSB.2001.08.006Authorization:Reference:TE00-117 Rev.CTotal Pages:2Product

Page 7

Page 2 of 2Please follow the procedure below in order to delete the FireWire files from the system:1. Insert the Mac OS bootable CD in your CD ROM dr

Page 8

1 EPSON PRODUCT SUPPORT BULLETIN Date: 9/07/2001 PSB No.: 2001.08.002 Reference: TE01-045 Rev. B Originator: TC & JD Authorization: Aff

Page 9

2 ** Stylus Scan Notes: 1. You must install the Stylus Scan drivers in a true 9.1 environment. Do not install in OS X Classic, the installation wil

Page 10 - Twain Driver Installation:

Page 2 of 2PSB.2007.04.001Correct Procedure for Deleting Epson Scan Driver:! Use the driver specifically written for your scanner model to uninstall

Page 11 - PRODUCT SUPPORT BULLETIN

Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date: 2/2/2004 Originator:RY PSB #: PSB.2004.02.004 Authorization:/DS Reference: TE03-389 Rev. A Total Pa

Page 12

Page 2 of 2 Limitations of new driver: • This driver does not support “Fast User Switching” in OS 10.3. This feature must be turned off before using

Page 13

Page 1 of 2 EPSON PRODUCT SUPPORT BULLETIN Date: 04/01/2003 Originator: TC PSB #: PSB.2003.04.003 Authorization: Reference: N/A Total Pages: 2

Page 14 - Page 1 of 2

Page 2 of 2 Windows 2000 did not support the USB 2.0 hardware specification at the time it was first released. Refer to Microsoft Knowledge Base A

Page 15 - Page 2 of 2

Page 1 of 1 EPSON PRODUCT SUPPORT BULLETIN Date: 10/08/2002 Originator: RY PSB #: PSB.2002.10.002 Authorization: Reference: TE02-300 Rev.A

Page 16

Page 1 of 1EPSON Product Support BulletinDate: 9/16/2002 Originator: VWS/JDPSB #: PSB.2002.09.004 Authorization:Reference: TE02-073 Rev. A Total Pages

Page 17

Page 1 of 2EPSON PRODUCT SUPPORT BULLETINDate: 3/4/2002 Originator: JDPSB #: PSB.2002.03.001 Authorization:Reference: TE01-320 Rev. ATotal Pages:2Pr

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