Epson ELPDC05 - High Resolution Document Imager Camera Guide de l'utilisateur télécharger pdf (Page 48)

48 Solving Problems

Where To Get Help

Epson provides technical assistance through electronic support

services 24 hours a day, as listed in the following table:

Telephone Support Services

To use the Epson PrivateLine Support service, call (800) 637-7661

and enter the PIN on the Epson PrivateLine Support card included

with your document camera. This is the fastest way to speak to a live

representative, and it’s free. This service is available 6

AM to 6 PM,

Pacific Time, Monday through Friday, for the duration of your

warranty period.

You may also speak with an Epson document camera support

specialist by dialing one of these numbers:

■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday

through Friday

■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday

through Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

■ Product name (Epson ELPDC05 High Resolution Document

Camera)

■ Product serial number (located on the rear panel of the document

camera)

■ Computer configuration, if applicable

■ Description of the problem

Service Access

World Wide Web From the Internet, you can reach Epson’s product support at

http://support.epson.com. After selecting your product, you can access

troubleshooting information, download product documentation, and receive

technical advice through e-mail.

Presenters Online Access tips, templates, and training for developing successful presentations at

http://www.presentersonline.com.

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Epson ELPDC05 - High Resolution Document Imager Camera Guide de l'utilisateur Page 48