
Troubleshooting
4-1
R4C0910
long.bk Rev. C
A5 size TRBLE.FM
1/12/00 Pass 2
R
Proof Sign-off:
M.Fujimori _______
M.Fujimori _______
J.Hoadley _______
Chapter 4
Troubleshooting
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Image is dark, with little or no detail. . . . . . . . . . . . . . . . . . .4-2
You cannot scan an image or you only get a few dots
for the scanned image . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Moiré (cross-hatch) patterns appear in the
scanned image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Scanned image is too large. . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Colors differ from the original.. . . . . . . . . . . . . . . . . . . . . . . .4-4
Poor character recognition during OCR scanning. . . . . . . .4-4
Software Operation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
You cannot start EPSON TWAIN Pro.. . . . . . . . . . . . . . . . . .4-5
You can’t select optional equipment
(Auto Document Feeder or Transparency Unit).. . . . . . .4-5
Pressing the Start button does not start Scanning.. . . . . . . .4-5
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