Epson WF-B4023 Guide de l'utilisateur télécharger pdf (Page 67)

Solving Setup Problems

Check these sections if you have problems while setting up your product.

Noise After Ink Installation

Software Installation Problems

Parent topic: Solving Problems

Noise After Ink Installation

If you hear noises from your product after installing ink, try these solutions:

• Make sure you removed the foam and plastic protective materials from inside the product.

• The first time you install ink, the product must prime its print head. Wait until priming finishes before

you turn off the product, or it may prime improperly and use excess ink the next time you turn it on.

Your product is finished priming the print head when the power light stops flashing.

• If the product's print head stops moving or making noise, and the charging process has not finished

after 15 minutes, turn off your product. Turn it back on and check to see if charging is still in progress.

If it is still in progress, contact Epson for help.

• Make sure the ink tube locks are open and the cap is properly installed.

Parent topic: Solving Setup Problems

Software Installation Problems

If you have problems while installing the product software, try these solutions:

• Make sure the product is turned on and any necessary cables are securely connected at both ends.

Also make sure the computer meets the operating system requirements.

• Close any other programs, including screen savers and virus protection software, and install the

product software again.

• In Windows, make sure the product is selected as the default printer and the correct port is shown in

the printer properties.

Parent topic: Solving Setup Problems

Related concepts

When to Uninstall Your Product Software

Related references

Windows System Requirements

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Epson WF-B4023 Guide de l'utilisateur Page 67