Epson (ELPCB02) Garantie

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Technical Support
Telephone support services
To use the Epson
®
PrivateLine
®
Support service, call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with a support specialist by calling
(562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance
charges may apply.
Internet support
Visit epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You
can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Epson America, Inc. Limited Warranty
Two-Year Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser of the Epson
product enclosed with this limited warranty statement that the product, if purchased new and operated
in the United States, Canada, or Puerto Rico will be free from defects in workmanship and materials
for a period of two (2) years from the date of original purchase. For warranty service, you must provide
proof of the date of original purchase.
What Epson Will Do To Correct Problems: If your product requires service during the limited warranty
period, please call Epson at the number on the bottom of this statement and be prepared to provide the
model, serial number, and date of original purchase. Epson will, at its option, repair or replace the
defective unit, without charge for parts or labor. When Epson authorizes an exchange for the defective
unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in
the United States, Canada, or Puerto Rico. You are responsible for securely packaging the defective
unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson
requires a debit or a credit card number to secure the cost of the replacement product in the event that
you fail to return the defective one. When warranty service involves the exchange of the product or of
a part, the item replaced becomes Epson property. The exchanged product or part may be new or
refurbished to the Epson standard of quality, and at Epson’s option, the replacement may be another
model of like kind and quality. Epson’s liability for replacement of the covered product will not exceed
the original retail selling price of the covered product. Exchange or replacement products or parts
assume the remaining warranty period of the product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States,
Canada or Puerto Rico. Excessive continual use is not considered normal use. This warranty does not
cover consumables. This warranty is not transferable. Epson is not responsible for warranty service
should the Epson label or logo or the rating label or serial number be removed. Epson is not
responsible for warranty service should the product fail to be properly maintained or fail to function
properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused
by disasters such as fire, flood, and lightning, improper electrical current, software problems,
interaction with non-Epson products, or service other than by Epson or an Epson Authorized Servicer.
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Résumé du contenu

Page 1 - Technical Support

Technical SupportTelephone support servicesTo use the Epson® PrivateLine® Support service, call (800) 637-7661. This service is available for the dura

Page 2

Postage, insurance, or shipping costs incurred in presenting your Epson product for carry-in warranty service are your responsibility. If a claimed de

Page 3 - Soutien technique

Soutien techniqueServices de soutien téléphoniquePour utiliser l’assistance technique Epson® PrivateLine®, composez le 1 800 637-7661. Ce service est

Page 4 - CPD-40682

l’appareil. Epson ne sera pas tenue d’effectuer d’intervention au titre de la garantie si le produit n’est pas correctement entretenu ou ne fonctionne

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