Clearing a Paper Jam.................................................................... 82
Printing a Self Test..................................................................... 83
Printing a Hex Dump................................................................... 84
Chapter 5 Where To Get Help
Technical Support Web Site.............................................................. 86
Contacting Customer Support............................................................ 86
Before Contacting Epson............................................................ 86
Help for Users in Australia.......................................................... 87
Help for Users in Singapore.......................................................... 88
Help for Users in Thailand........................................................... 88
Help for Users in Indonesia.......................................................... 88
Help for Users in Hong Kong........................................................ 88
Help for Users in Malaysia........................................................... 89
Help for Users in India. ............................................................. 89
Help for Users in the Philippines..................................................... 89
Help for Users in Europe............................................................ 90
Help for Users in Latin America...................................................... 90
Chapter 6 Options and Consumables
Installing and Using Options............................................................. 92
Roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Replacing the Ribbon Cartridge........................................................... 96
Genuine Epson ribbon cartridge...................................................... 96
Replacing the ribbon cartridge....................................................... 96
Chapter 7 Product Information
Printer Parts.......................................................................... 103
Printer Specifications.................................................................. 104
Mechanical...................................................................... 104
Electronic........................................................................ 107
Electrical........................................................................ 110
Environmental................................................................... 111
Paper/Media..................................................................... 111
Magnetic stripe reader/writer (horizontally installed only)............................... 119
PLQ-30/PLQ-30M User’s Guide
Contents 6
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