User’s GuideNPD4919-00 EN
❏ Use only the type of power source indicated on the product’s label.❏ Avoid using outlets on the same circuit as photocopiers or air control systems
Follow the steps below to check that the software is installed on your computer.For WindowsAWindows 8: Select Desktop, Settings charm and Control Pane
For WindowsNote:❏ For Windows 8, 7 and Vista, you need an administrator account and password if you log on as a standard user.❏ For Windows XP, you mu
For Mac OS XNote:❏ To uninstall your software you need to download the Uninstaller.Access the site at:http://www.epson.comNext, select the support sec
Error IndicatorsThis section describes the solutions when an error code is displayed at the top-right of the LCD screen.Code SolutionsE-01 Turn the pr
Code SolutionsRecovery Mode The firmware update has failed. You will need to re-attempt the firmware update. Ready a USB cableand visit your local Eps
Troubleshooting for Printing/CopyingDiagnosing the ProblemTroubleshooting product problems is best handled in two steps: first diagnose the problem, t
When you access EPSON Status Monitor 3, the following window appears:Note:If EPSON Status Monitor 3 does not appear, access the printer driver and cli
BClick the EPSON Status Monitor icon. The EPSON Status Monitor appears.You can also use this utility to check the ink cartridge status before printing
Paper Jams!Caution:Never touch the buttons on the control panel while your hand is inside the product.Note:❏ Cancel the print job if prompted by a mes
DReattach the rear cover.Removing jammed paper from inside the productAOpen the scanner unit. Then remove all of the paper inside, including any torn
❏ Before transporting the product, make sure that the print head is in the home (far right) position and the inkcartridges are in place.❏ Be careful n
Removing jammed paper from the paper cassetteAPull out the paper cassette.BRemove the jammed paper from the cassette.CAlign the edges of the paper.DKe
Reprinting after a paper jam (for Windows only)After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that
& “Horizontal banding” on page 112 & “Vertical banding or misalignment” on page 112& “Incorrect or missing colors” on page 113& “Blurr
❏ For Windows, clear the High Speed check box from the Advanced window in your printer driver. See the onlinehelp for details.For Mac OS X, select Off
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handleyour prints, follow the instruction
Printout has a slight slant❏ Make sure that the paper is loaded into the paper cassette correctly.& “Loading Paper” on page 21❏ If Fast Economy is
❏ Uninstall the printer driver, then reinstall it.& “Uninstalling Your Software” on page 100Printing is too slow❏ Make sure the paper type selecte
❏ You have followed any special loading instructions that came with your paper.Multiple pages feed❏ For plain paper, do not load paper above the line
❏ Make sure that your outlet works and is not controlled by a wall switch or timer.Lights came on and then went outThe product’s voltage may not match
BMake sure the ink cartridge holder is at the ink cartridge replacement position.CRemove and reinsert the ink cartridge and then continue with the ink
❏ Government-issued revenue stamps, and securities issued according to legal procedureExercise caution when copying the following items:❏ Private mark
The following dialog box appears.Select the following check boxes and print speed may be increased.❏ High Speed Copies❏ Always spool RAW datatype❏ Pag
Troubleshooting for ScanningProblems Indicated by Messages on the LCD screen orStatus Light❏ Make sure the product is connected to your computer prope
Using the buttonNote:Depending on the product, the scanning function may not be available when using the button.❏ Check if you have assigned a program
❏ Windows XP:Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selectedin the Programs and Services list.
Characters are blurred❏ In Office Mode or Home Mode, select the Text Enhancement check box.❏ Adjust the Threshold setting.Home Mode:Select Black&W
The scanning area or direction is unsatisfactoryThe edges of your original are not scanned❏ If you are scanning in Full Auto Mode, or using thumbnail
Product InformationSystem RequirementsFor WindowsSystem PC InterfaceWindows 8 (32-bit, 64 bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP SP1 or
Single sheets:SizeA4 210 × 297 mm10 × 15 cm (4 × 6 in.)13 × 18 cm (5 × 7 in.)A6 105 × 148 mmA5 148 × 210 mmB5 182 × 257 mm9 × 13 cm (3.5 × 5 in.)13 ×
Envelopes:Minimum marginMedia type Single sheets EnvelopesA 3.0 mm (0.12 in.) 3.0 mm (0.12 in.)B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.)C 3.0 mm (0.12 in.
Photoelectric device CISDocument size216 × 297 mm (8.5 × 11.7 inches) A4 or US letter sizeScanning resolution 1200 dpi (main scan)2400 dpi (sub scan)O
Getting to Know Your ProductAvailable features for your productCheck what is available for your product.PrintCopyScanWi-FiEpson Connect services Email
WeightApprox. 5.9 kg (13.0 lb) without the ink cartridges and the power cord.* With the output tray extension extended.Electrical220-240 V ModelInput
EMCFCC Part 15 Subpart B Class BCAN/CSA-CEI/IEC CISPR 22 Class BThis equipment contains the following wireless module.Manufacture: Askey Computer Corp
InterfaceHi-Speed USB (Device Class for computers) User’s GuideProduct Information132
Where To Get HelpTechnical Support Web SiteEpson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshoot
Help for Users in EuropeCheck your Pan-European Warranty Document for information on how to contact Epson support.Help for Users in AustraliaEpson Aus
Index22-Sided...652-Sided Copying...
LLayoutcopy...72Lightstatus lights...
QQualitycopy...72RReduce...
a. Document coverb. Paper cassette*c. Front cover*d. Control panel* See the following illustration for details.a. Output trayb. Paper cassettec. Front
a. Scanner unitb. Print head / Ink cartridge holdera. AC inletb. Rear coverc. USB portGuide to the Control PanelNote:Although the control panel design
Button and LCDButtons FunctionaTurns the product on or off.bDisplays the Home menu.c - LCD screen (1.44-inch)d,OKPress l, u, r, d to select menus. Pre
Paper and Media HandlingIntroduction to Using, Loading, and Storing MediaYou can achieve good results with most types of plain paper. However, coated
Media Type Size Loading capacity(sheets)Borderless printing*5Plain paper*1Letter*2up to 11 mm -A4*2up to 11 mm -B5*2up to 11 mm -A5*2up to 11 mm -A6*3
Media Type Size Loading capacity(sheets)Borderless printing*5Epson Glossy Photo Paper A4 20 ✓10 × 15 cm (4 × 6 in.)20✓13 × 18 cm(5 × 7 in.)20✓Epson Ir
Copyright and TrademarksCopyright and TrademarksNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any for
Paper type settings from the printer driverThe product automatically adjusts itself for the type of paper you select in your print settings. That is w
Loading PaperInto the paper cassetteAOpen the front cover and pull out the paper cassette.Note:If the output tray has been ejected, close it before pu
DLoad paper toward the edge guide with printable side face-down, and check that the paper is not sticking outfrom the end of the cassette.Note:❏ Fan a
Note:❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of envelopesexceeds 11 mm, press down on
GPull out the output tray.Note:❏ Leave enough space in front of the product for the paper to be fully ejected.❏ Do not remove or insert the paper cass
CKeep the cassette flat and insert it back into the product carefully and slowly.Placing OriginalsAOpen the document cover.BPlace your original face-d
Placing photosPlace photos 5 mm apart.Note:You can copy one photo or multiple photos of different sizes at the same time, as long as they are larger t
Note:Close the document cover to avoid direct light, such as fluorescent lights, when scanning. Otherwise, the light may affect thescanning result.Pla
CopyingCopying DocumentsBasic copyingFollow the steps below to copy documents.ALoad paper in the paper cassette.& “Into the paper cassette” on pag
BPlace original.& “Placing Originals” on page 25 & “Placing a book” on page 26CEnter Copy mode from the Home menu.DPress u or d to set the num
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose ishereby granted without fee, provided that
BPlace original.& “Placing a book” on page 26 & “Placing originals for 2-up copying (Layout copying)” on page 27CEnter Copy mode from the Home
PrintingBasic Operation from the Control PanelPrinting photos from a digital cameraYou can print photos directly from a digital camera using a wireles
File Format JPEGImage Size80 × 80 pixels to 10200 × 10200 pixelsNote:❏ You cannot print photos or documents from other devices while the camera is con
From Windows applicationsAClick Print or Print Setup on the File menu.BIn the window that appears, click Printer, Setup, Options, Preferences, or Prop
Epson Printer Utility 4For Mac OS X 10.8 or 10.7, click System Preferences on the Apple menu and then click Print &Scan. Select your product from
BAccess the printer settings.& “Accessing the printer driver for Windows” on page 32CClick the Main tab.DSelect the appropriate Type setting.&
HClick OK to close the printer settings window.Note:To make changes to advanced settings, refer to the relevant section.IPrint your file.Basic product
CSelect the product you are using as the Printer setting.Note:Depending on your application, you may not be able to select some of the items in this d
IClick Print to start printing.Canceling PrintingIf you need to cancel printing, follow the instructions in the appropriate section below.Using the co
Note:If you have sent a print job from a Mac OS X 10.6 or 10.5 through the network, you may not be able to cancel printing fromthe computer. Press y o
ContentsCopyright and TrademarksCopyright and Trademarks... 2IntroductionWhere to Find Information... 7Caution, Import
Other OptionsPrinting photos the easy wayEpson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-stepi
2-sided printingUse the printer driver to print on both sides of the paper.For Windows users: Four types of 2-sided printing are available: automatic
Note for Windows:❏ Manual 2-sided printing is available only when EPSON Status Monitor 3 is enabled. To enable the status monitor,access the printer d
CCheck the other settings and print.Note:If you are printing high-density data such as photos or graphs, we recommend adjusting Print Density and Incr
Pages per sheet printingLets you use the printer driver to print two or four pages on a single sheet of paper.Note:This feature may not be available a
Sharing the Product for PrintingSetup for WindowsThese instructions tell you how to set up your product so other users on the network can share it.Fir
CSelect Share this printer, then type a Share name.Note:Do not use spaces or hyphens in the share name.If you want to automatically download printer d
Windows Vista: Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category.Windows XP: Click Start and
ScanningLet’s Try ScanningStarting a ScanLet’s scan a document to get used to the process.APlace your original on the scanner glass.& “Placing Ori
DSelect Text/Line Art as the Document Type setting.EClick Preview.FClick Scan. User’s GuideScanning49
Personal StationeryPersonal Stationery mode menu list... 71Menu List of Control PanelCopy Mode... 72Scan Mode...
GClick OK.Your scanned image is saved.Image Adjustment FeaturesEpson Scan offers a variety of settings for improving color, sharpness, contrast, and o
Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overallimage.Color Palette Provides a graphical
Backlight Correction Removes shadows from photos that have too much background light.Dust Removal Removes dust marks from your originals automatically
APlace your original(s).& “Placing Originals” on page 25BEnter Scan mode from the Home menu.CSelect a scan menu item.& “Scan Mode” on page 73D
CSelect Full Auto Mode from the Mode list.Note:If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediate
DClick Scan. Epson Scan starts scanning in Full Auto Mode.Epson Scan previews each image, detects what type of original it is, and selects the scan se
CSelect Home Mode from the Mode list.DSelect the Document Type setting.ESelect the Image Type setting.FClick Preview.& “Previewing and Adjusting t
I In the File Save Settings window, select the Type setting and then click OK.Note:If the Show this dialog box before next scan check box is cleared,
CSelect Office Mode from the Mode list.DSelect the Image Type setting.ESelect the Document Source setting.FSelect the size of your original as the Siz
IIn the File Save Settings window, select the Type setting and then click OK.Note:If the Show this dialog box before next scan check box is cleared, E
Incorrect or garbled characters... 114Incorrect margins... 114Printout has a slight slant... 115Size or pos
CSelect Professional Mode from the Mode list.DSelect the type of original(s) you are scanning as the Document Type setting.ESelect the Document Source
GSelect the Image Type setting.HSelect an appropriate resolution for your original(s) as the Resolution setting.IClick Preview to preview your image(s
Creating a marqueeA marquee is a moving dotted line that appears on the edges of your preview image to indicate the scan area.Do one of the following
Note:❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move themarquee.❏ To restrict the size o
EClick Scan.FSelect PDF as the Type setting, and then click OK.Your scanned image is saved. User’s GuideScanning64
Scanning Multiple Documents to a PDF FileFirst of all, place your document and start Epson Scan.& “Starting a Scan” on page 48ASelect Professional
EClick Scan.FSelect PDF as the Type setting, and then click OK.Note:If the Show Add Page dialog after scanning check box is cleared, Epson Scan automa
IClick Edit page or Save File.Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on thebottom of the E
Scanning a PhotoFirst of all, place your photo on the scanner glass and start Epson Scan.& “Starting a Scan” on page 48ASelect Home Mode from the
EClick Scan.FSelect JPEG as the Type setting, and then click OK.Your scanned image is saved.Software InformationStarting Epson Scan DriverThis softwar
IntroductionWhere to Find InformationThe latest version of the following manuals are available on the Epson support website.http://www.epson.eu/Suppor
Starting Epson Event ManagerThis lets you assign any of the product buttons to open a scanning program. You can also save frequently usedscanning sett
Personal StationeryPersonal Stationery provides you with special menus that make printing easy and fun! For more details, select PersonalStationery, s
Menu List of Control PanelYou can use this product as a printer, copier, and scanner. When using one of these functions, except the printerfunction, s
Scan ModeMenu Setting item and DescriptionTo PC (JPEG)& “Basic Scanning from the Control Panel” on page 52To PC (PDF)To PC (Email)To PC (WSD)** Th
Menu Setting Item and DescriptionWi-Fi Settings Wi-Fi Setup See the online Network Guide. You can access theWi-Fi Setup menus directly by selecting Wi
Menu DescriptionDisable Wi-Fi Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then makingthe settings again.For
Ink Cartridge InformationYou can use the following ink cartridges with this product:XP-510 Polar Bear Black Photo Black Cyan Magenta Yellow2626XL2626X
Replacing Ink CartridgesInk Cartridge Safety Instructions, Precautions, andSpecificationsSafety instructionsObserve the following when handling the in
❏ Gently shake the black ink cartridge four or five times before opening the package. The color cartridges and photoblack cartridge does not require s
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the papertype or print quality settings. This is
❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, WindowsVista Business Edition, Windows Vista Enterpris
❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphicdisplays the ink cartridge status.Note:❏
BClick the EPSON Status Monitor icon. The EPSON Status Monitor appears.Note:❏ The graphic displays the ink cartridge status when EPSON Status Monitor
Temporary Printing with Black Ink When Color InkCartridges or a Photo Black Ink Cartridge are ExpendedWhen color ink or photo black ink is expended an
Note:If the error stating that a color ink cartridge or a photo black ink cartridge is expended originates with anothercomputer on the network, you ma
For Mac OS X 10.8:Click the button, and if an error message appears, click OK. Follow the steps bellow to reprint the documentwith black ink.BOpen Sys
Conserving Black Ink When the Cartridge is Low (ForWindows Only)The window below appears when black ink runs low and there is more color ink than blac
Note:❏ You do not need to shake the color ink cartridges and the Photo Black ink cartridge.❏ Do not shake cartridges after opening the package, as the
Note:❏ If the ink cartridge holder does not move to the ink cartridge replacement position, close the scanner unit andfollow the instruction below.Hom
EInsert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place.FClose the scanner unit. The ink car
Maintaining Your Product and SoftwareChecking the Print Head NozzlesIf you find that the printout is unexpectedly faint or that dots are missing, you
Important InstructionsSafety InstructionsRead and follow these instructions to ensure safe use of this product. Make sure you keep this guide for futu
Using the control panelFollow the steps below to check the print head nozzles using the product control panel.AMake sure that no warnings or errors ar
cImportant:Do not open the scanner unit or turn off the product. during head cleaning. If the head cleaning is incomplete, you maynot be able to print
Using the control panelFollow the steps below to clean the print head using the product control panel.AMake sure that no warnings or errors are indica
Using the Print Head Alignment utility for Mac OS XFollow the steps below to align the print head using the Print Head Alignment utility.AMake sure th
IRepeat step 8 for the other groups (#2 to #5).JFinish aligning the print head.Saving PowerThe product enters sleep mode or turns off automatically if
Using the control panelAEnter Setup mode from the Home menu.BSelect Printer Setup.CSelect Power Off Timer.DSelect Off, 30 minutes, 1h, 2h, 4h, 8h, or
Using the control panelAEnter Quiet Mode from the Home menu.BSelect On or Off.Making Network Service SettingsYou can make network service settings suc
When the product is found successfully, the product’s web page is displayed as shown below. Select the menu youwant.The web page also allows you to ch
❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to cleanit. A damaged glass surface ca
APlug in the product and turn it on. Wait until the ink cartridge holder returns to the home position.BSecure the ink cartridge holder to the case wit
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