Epson Artisan 837 Guide de l'utilisateur

Artisan®837 User's Guide

Cleaning and Transporting Your Product ... 292Cleaning Your

1. Select Extension Settings from the pop-up menu in the print window.2. Select any of the available printing preferences.Printing Preferences - Mac O

Checking Print Status - Mac OS X 10.4Parent topic: Printing with Mac OS X 10.4Checking Print Status - Mac OS X 10.4During printing, you can view the p

2. Select the following options as necessary:• To cancel printing, click the print job and click Delete.• To pause printing, click the print job and c

ScanningYou can scan original documents or photos and save them as digital files on your computer.Starting a ScanSelecting Epson Scan SettingsScanning

4. Press the arrow buttons to view additional scan options, then select the one you want.• Scan to Memory Card saves your scan file on a memory card a

Changing Default Scan Button SettingsParent topic: Starting a ScanScan to Memory Card OptionsSelect the Scan to Memory Card options you want to use.Sc

• Mac OS X 10.4/10.5: Open the Applications folder, click Epson Software, and click EventManager.2. Click Make Job Settings.3. Open the Edit Job Setti

Parent topic: Starting a ScanRelated tasksScanning with Mac OS X 10.6/10.7Related topicsSelecting Epson Scan Settings107

Starting a Scan from a Scanning ProgramYou can start Epson Scan from a scanning program to select scan settings, scan, and open the scannedimage in th

Parent topic: Starting a ScanRelated tasksScanning with Mac OS X 10.6/10.7Related topicsSelecting Epson Scan Settings109

Printing is Slow... 323Solvin

Selecting Epson Scan SettingsAfter starting Epson Scan, you can select settings in various modes to customize your scan.Scan ModesSelecting the Scan M

Parent topic: Selecting Epson Scan SettingsRelated tasksScanning in Home ModeScanning in Office ModeScanning in Professional ModeScanning in Home Mode

2. Select the Document Type setting that matches your original, such as Photograph or Text/LineArt.3. Select the Image Type setting that matches your

4. Select the way you plan to use your scanned image as the Destination setting. (The Resolutionsetting is selected automatically based on the Destina

Selecting a Scan Area - Home ModeYou can select a specific area in your preview image to include in your scanned image. You can selectthe entire image

• Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the previewimage.115

2. Do the following, as necessary, to work with the selected scan area:• If the marquee is correct, continue with the next step.• To move the marquee,

• Normal preview: To create additional marquees (up to 50), click the Copy Marquee icon tocopy the existing marquee and paste it on the preview image.

Auto Area SegmentationMakes grayscale images clearer and text recognition more accurate by separating the text from thegraphics.BrightnessAdjusts the

3. Adjust the scan area as necessary.119

Cannot View or Print Photos from a Memory Card... 338Cannot Transfer Photos To or F

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

2. Select the Image Type setting that matches your original.3. Select the Document Source setting indicating where you placed your original.4. Select

Epson Scan previews your original and displays the result in a separate Preview window.7. If desired, select the area in your preview image that you w

1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on thepreview image.2. Do the following, as necessary, to work

• To resize the scan area, place your cursor over the edge or corner of the marquee, then click anddrag the edges where you want them. (Hold down the

Text EnhancementSharpens the appearance of letters in text documents.Auto Area SegmentationMakes grayscale images clearer and text recognition more ac

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2. Select the Document Type setting that matches your original, such as Reflective for documents orphotos.3. Select the Document Source setting indica

Available Image Types - Professional ModeYou can select these Image Type options in Epson Scan Professional Mode.24-bit ColorSelect this setting for c

• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place yourcursor in one corner of the desired scan area, then cl

A Note Concerning Responsible Use of Copyrighted Materials... 367Default Delay Times for Power Managem

2. Do the following, as necessary, to work with the selected scan area:• If the marquee is correct, continue with the next step.• To move the marquee,

• Normal preview: To create additional marquees (up to 50), click the Copy Marquee icon tocopy the existing marquee and paste it on the preview image.

Color RestorationRestores the colors in faded photos automatically.Backlight CorrectionRemoves shadows from photos that have too much background light

Selecting a Scan Size - Professional ModeYou can reduce or enlarge the size of your image as you scan. You can also select a specific scan size,such a

3. Adjust the scan area as necessary.134

4. To create a scanned image size that is not available in the Target Size list, click the Customizeoption.5. Name the custom size, enter the size, cl

• Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjustit without constraint.Parent topic: Scanning in Profess

Parent topic: Selecting Epson Scan SettingsSelecting Scan File SettingsYou can select the location, name, and format of your scan file on the File Sav

1. Do one of the following to select the folder in which you want to save your scanned image:• Click the button for one of the displayed folders.• Cli

PRINT Image Matching II (*.jpg or *.tif)File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider colorrange (does

3. Click Show Details .4. Select your scan settings as necessary.5. Select the folder in which you want to save your scanned file in the Scan To pop-u

Scanning to a PDF FileUsing Epson Scan, you can scan a multi-page document and save it in one PDF (Portable DocumentFormat) file on your computer.1. P

7. Select PDF as the Type setting.8. Select any other settings you want to use on the File Save Settings window.9. Click OK .Epson Scan scans your doc

10. Choose one of the following options on the screen:• If you are scanning only one page, click Save File.• If you need to scan additional pages in a

Related topicsStarting a ScanSelecting Epson Scan SettingsRestoring Photo Colors as You ScanYou can restore the colors in faded photos as you scan the

Convert Scanned Documents to Editable Text (OCR)You can scan a document and convert the text into data that you can edit with a word processing,spread

3. Select the language used in the document you are going to scan as the Document Languagesetting.4. Click the Scan to Other Formats icon.You see the

Your document is scanned and processed into editable text, then you see the Save As window.10. Select a name and a file format for your document and c

3. Open the Get Images From pop-up menu and select your product.4. Select the language used in the document you are going to scan as the Document Lang

FaxingSee these sections to fax using your product.Note: This product allows you to store names, telephone numbers, and fax data in its memory evenwhe

Artisan 837 User's GuideWelcome to the Artisan 837 User's Guide.15

Note: If your telephone line included a DSL Internet connection, you must connect a DSL filter to thewall jack to be able to use the line for faxing o

3. Connect the second phone cable to your telephone or answering machine and to the EXT. port onyour product.Note: If you connect an answering machine

Setting Up Fax Features Using the Product Control PanelSee these sections to set up fax features using the product control panel.Selecting Your Countr

4. Press the arrow buttons and then select Country/Region.5. Press the arrow buttons, if necessary, then select your country or region.You see a confi

2. Press the arrow buttons and then select Setup.3. Select Printer Setup.You see this screen:4. Press the arrow buttons and then select Daylight Savin

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)After making a selection, you return to the Printer Setup screen.Note:

2. Press the arrow buttons and then select Setup.3. Press the arrow buttons and then select Fax Settings.You see this screen:4. Select Communication.5

7. Use the numeric keypad to enter the sender name for your fax source, such as your name or abusiness name. You can enter up to 40 characters.8. Pres

10. Use the numeric keypad to enter your fax number, up to 20 characters. For international numbersthat require use of a + symbol, press the # key.Not

Selecting Fax Send and Receive SettingsYou can select the paper source, fax quality, and other settings for incoming and outgoing faxes.1. Press the H

Product BasicsSee these sections to learn about the basic features of your product.Setting Up the Control PanelProduct Parts LocationsSelecting Wirele

5. Change any of the available settings.6. Press the OK button to exit.Parent topic: Setting Up Fax Features Using the Product Control PanelSelecting

4. Select Communication.5. Change any of the available settings.6. Press the OK button when you're done.Parent topic: Setting Up Fax Features Usi

3. Select Fax.4. Press the Menu button.5. Press the arrow buttons and then select Fax Report.You see this screen:6. Select one of the available report

Restoring Default Fax SettingsYou can restore your fax settings to their default options, if necessary.1. Press the Home button, if necessary.2. Press

You see a confirmation screen.5. Select Yes or No.Parent topic: Setting Up Fax Features Using the Product Control PanelFax Sending OptionsSet the opti

Setting Options DescriptionAuto Reduction On Reduces size of incoming faxes to fit on the size ofpaper selected as the Paper Size setting.Off Prints i

Setting Options DescriptionDial Tone Detection On Automatically dials the phone number you enter tosend a fax when the product detects a dial tone on

Fax Send/Receive SettingsRestores all of the default fax settings on the Send Settings, Receive Settings, andCommunication screens.Fax Data SettingsEr

5. Select Fax Settings for Printer.You see this window:168

6. Select your product.7. Select Fax Settings.8. Follow the prompts that appear on the screen to enter your fax header information and select yourfax

4 The Display/Crop button5 The LCD screen6 The + and – buttons (increase or decrease the number of copies)7 The arrow buttons and the OK button8 The a

2. Double-click FAX Utility.You see this window:3. Select your FAX product in the Printer list.4. Select Fax Settings.5. Follow the prompts that appea

Setting Up Speed/Group Dial Lists Using the Product Control PanelYou can set up your speed dial and group dial lists using the control panel on your p

4. Select Speed Dial Setup.5. Select Create.You see this screen:6. Select the number you want to use for the fax number you are adding and press OK.7.

9. Use the numeric keypad to enter a name for the speed dial entry. You can enter up to 40 characters.10. Press OK.You return to the Speed Dial Setup

3. Select Fax.4. Press the Menu button.5. Press the arrow buttons and then select Fax Report.You see this screen:6. Select Speed Dial List.7. Press th

Creating Group Dial List EntriesYou can create a group dial list after creating a speed dial list. Each group dial list can include up to 30fax number

4. Select Group Dial Setup.5. Select Create.You see this screen:6. Select the number you want to use for the group dial entry you are adding and press

9. Select the speed dial entry you want to add to the group and press to select it.10. Continue selecting speed dial entries as necessary.11. When you

You see this screen:6. Press the arrow buttons and then select Group Dial List .7. Press the Start button to print the report.Parent topic: Setting Up

5. Select Fax Settings for Printer.You see this window:179

Parent topic: Setting Up the Control PanelChanging LCD Screen LanguageYou can change the language used on the LCD screen.1. Press the Home button, if

6. Select your product.7. Select Speed Dial/Group Dial List.You see this window:180

8. Select an empty entry and click the icon.Note: To edit an entry, select it and click the icon. To delete an entry, select it and click theicon.9. D

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS XYou can set up your speed dial and group dial lists using the Fax Utility. The utili

5. To add an entry, double-click an empty entry.Note: To edit an entry, select it and change the information. To delete an entry, select it and presst

Sending Faxes Using the Fax Utility - Mac OS XParent topic: FaxingSending Faxes from the Product Control PanelSee these sections to send faxes using t

• Press Redial to redial the last dialed fax number.5. Select Color (for color originals) or B&W (for black-and-white originals).Note: If your rec

Selecting Fax Numbers from Speed or Group Dial ListsYou can send a fax from your product control panel by selecting a speed dial or group dial entry f

9. Press the Start button.10. Select Auto Document Feeder (ADF) or Document glass.11. Press OK if you selected Auto Document Feeder (ADF).Note: To can

3. Select Fax.4. Dial the fax number from the connected telephone.You see this screen:5. Select Send.Note: You product now communicates with the recip

6. Select Color (for color originals) or B&W (for black-and-white originals).Note: If your recipient's fax machine does not print in color, y

Product Parts - Top1 Automatic Document Feeder (ADF)2 Edge guide3 ADF paper support4 ADF output tray5 ADF cover6 Control panel7 Front cover19

Setting Options DescriptionResolution Standard Provides good scan resolution and print quality formost faxes.Fine Provides best scan resolution and pr

2. Select your product with the FAX option as the printer.3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density setting

6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK tosave the sender information.7. Add a cover she

1. Open a photo or document for faxing.2. Select the print command in your application.Note: You may need to select a print icon on your screen, the P

6. Do one of the following to choose your recipient:• Select a name or group from the Recipient List.• Enter a name, company, and fax number and click

8. Select the Color and Image Quality settings you want to use for your fax.9. Click Fax.Parent topic: Sending FaxesReceiving FaxesSee these sections

Fax ReceptionYour product will automatically receive and print faxes when you set fax reception mode to AutoAnswer.If you connected a telephone to you

2. If you hear a fax tone, select Receive.Note: Leave the answered call active as you receive the fax transmission.3. Follow the instructions on the s

Using Memory Cards With Your ProductFollow the instructions here to work with a memory card inserted into your product.Inserting a Memory CardPrinting

Note: Do not force the card all the way into the slot. Insert it only until it meets resistance.The memory card access light flashes and then stays li

1 Scanner glass2 Memory card access light3 Memory card slots4USB Type A port for external devices5 CD/DVD trayParent topic: Product Parts Locations20

Upper SlotYou can insert the following cards in the upper slot:• Memory Stick• Memory Stick PRO• Memory Stick Duo*• Memory Stick PRO Duo*• Memory Stic

• MicrodriveParent topic: Inserting a Memory CardMemory Card File SpecificationsYou can insert memory cards in your product containing files that meet

2. If your product is connected to your computer using a USB cable, do one of the following:• Windows: Open the My Computer, Computer, or Windows Expl

2. Select Print Photos3. Select View and Print Photos.You see a screen like this:4. Press the arrow buttons to scroll through your photos and view the

5. Press the + button to select the photo for printing.• To print more than one copy of the photo, press the + or – button to select the number (up to

Related tasksCropping Photos Displayed on the LCD ScreenModifying Photos Displayed on the LCD ScreenSelecting Print Settings for Photos Displayed on t

4. Do one of the following:• Press the Start button to immediately print one copy of all the photos on Epson photo paper inthis size: 4 × 6 inches (10

6. Do either of the following as necessary:• To change any of the print settings displayed on the LCD screen, press the Menu button,select Print Setti

3. Select View and Print Photos.You see a screen like this:4. Press the Menu button, and then select Select Photos.You see this screen:5. Select the S

6. Select any date shown, then press the OK button.7. To print more than one copy of all the photos taken on that date, press the + or – button to sel

Product Parts - Front1 Output tray2 Output tray extension3 Paper stopper4 Photo tray5 Photo tray edge guides6 Main tray7 Main tray edge guidesParent t

10. Do either of the following as necessary:• To change any of the print settings displayed on the LCD screen, press the Menu button,select Print Sett

3. Press the arrow buttons and then select Slide Show.4. To select a displayed photo for printing, press the OK button.• To print more than one copy o

You see this screen:3. Select a photo adjustment setting.4. Select an option for the setting.Note: To clear any previously used settings, press the Re

Photo Available options DescriptionAdjustmentsettingsFix Photo Fix Photo On Automatically adjusts the brightness, contrast, andsaturation of the photo

1. Press the Menu button.2. Select Print Settings.You see this screen:3. Select a print setting.4. Select an option for the setting.Note: To clear any

Print settings Available options DescriptionBorderless Borderless Expands the image to the edge of the paper (slight croppingmay occur)With Border Lea

2. Select Print Photos.3. Press the arrow buttons and then select Photo Layout Sheet.You see this screen:4. Press the arrow buttons to view all of the

6. If you see the screen above, do one of the following:• To allow your product to place the photos in the layout automatically, select Automatic layo

Upper ½ or Lower ½Print one photo in the upper or lower half of the sheet.Photo IDPrints 4 ID-sized photos on one sheet.Jewel UpperPrints one photo on

2. Select Print Photos.3. Select Print Photo Greeting Card.You see this screen:4. Select Select Photo and Print Template, then press OK.5. Press the a

Product Parts - Inside1 Scanner unit2 Print head3 Ink cartridge holderParent topic: Product Parts Locations22

6. Select Paper Size, then select Letter to print three cards on one letter-size sheet or 4x6in to printone card.7. Select Paper Type, then select the

1. Use a dark pen or pencil to fill in the circles and select the Text Style and Text Effects.2. Add your greeting card message. You can write it in b

6. Close the document cover.7. To print more than one copy, press the + or – button to select the number (up to 99).8. When you are ready to print, pr

4. To change any of the print settings displayed on the LCD screen, press the Menu button, selectPrint Settings, and select the necessary settings. Th

3. Do one of the following to access your memory card files from your computer:• Windows: Select the Computer or My Computer utility.• Mac OS X: Look

2. Insert your USB flash drive or the USB cable for your external drive into the USB port on the frontof your product.3. Insert storage media (such as

6. Select Back Up Memory Card.7. Follow the instructions on the screen to disconnect the product from your computer and begincopying files to the exte

Using an External Device with Your ProductFollow the instructions in these sections to use your product with an external device, such as a camera,smar

Connecting and Printing From a CameraBefore you connect your camera, make sure the product is turned on but not printing.1. Remove any memory cards fr

5. Follow the instructions that came with your camera to select and print your photos.When you finish printing, turn off your camera and disconnect it

Product Parts - Back1 USB port2 LINE port3 LAN port4 EXT port5 Auto duplexer6 AC inletParent topic: Product Parts LocationsSelecting Wireless Network

4. Select Print Settings.You see this screen:5. Select the print settings you want to use, then press the Back button.6. Select Photo Adjustments and

7. Select the photo adjustments you want to use, then press the Home button to exit.After you select settings, you are ready to connect your camera an

Print settings Available options DescriptionQuality Draft Provides lower quality for draft printingStandard Quality Provides good quality for most pri

Photo Available options DescriptionAdjustmentsettingsFix Photo Fix Photo On Automatically adjusts the brightness, contrast, andsaturation of the photo

Viewing or Printing from a USB Flash Drive or External DeviceYou can view and print photos from a USB thumb drive or other external storage device, su

4. Insert storage media (such as a CD) into your drive, if necessary.5. If there are folders on your storage media, select the folder you want and pre

Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw morethan 500 mA may damage your Epson product. Epson cannot

Printing Personalized ProjectsYou can turn any photo or drawing into a coloring book page, or print lined paper, graph paper, orstationery with a phot

4. Select and do one of the following:• Photo or Drawing on GlassPlace your original facedown on the scanner glass, in the back left corner. Press OK.

Placing Originals on the ProductPrinting Personalized Note PaperYou can print lined or unlined note paper with one of your own photos in the backgroun

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson isnot responsible for backing up or recovering da

7. Press the arrow buttons to scroll through your photos and display the one you want to use for yournote paper.Note: To rotate the layout, press Rota

1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches[210 × 297 mm]) size.2. Press the Home button, if necess

Printing on CDs/DVDsFollow the instructions here to print a design onto ink jet-printable CDs or DVDs to create a custom label.CD/DVD Printing Feature

1. Make sure you burn your files, music, or video onto your disc before printing on it.2. Push in the output tray.3. Raise the control panel all the w

5. Place your disc on the CD/DVD tray with the label side up. Gently press it into place.6. Press the CD Tray button to position the disc for printing

3. Lower the control panel.After printing, handle the CD/DVD carefully. You may need to wait up to 24 hours for the ink to dry fullybefore inserting i

2. Place your CD/DVD facedown in the center of the scanner glass.3. Close the document cover gently to keep your disc in place.Parent topic: Printing

3. Press the Menu button.4. Select CD/DVD Copy.5. Follow the instructions on the LCD screen to place a CD/DVD or photo on the scanner glass.6. If nece

2. Select Print Photos.You see this screen:3. Press the arrow buttons and then select Print on CD/DVD.You see this screen:4. Select a layout and press

You see this screen:7. Select one of the options shown on the screen, then follow the instructions to load a CD/DVD or printa test on paper.8. Select

7. Enter your wireless password (or network name and then password) using the displayed keypad.• Press the arrow buttons to move the cursor to the pre

3. Press the arrow buttons and then select Photo Layout Sheet.You see this screen:4. Press the arrow buttons and then select one of the following:• Je

7. Press the + or – button to set the number of copies, then press the OK button.You see this screen:8. If you want to change any print settings or ma

Printing on a CD/DVD with WindowsYou can print with your product using the Epson Print CD software, as described in these sections.Designing a CD/DVD

Printing Your CD/DVD Design - WindowsAfter you create your design, you can print it on paper to test it, then print it on the CD or DVD thatcontains y

1. Open your file in Epson Print CD and select Print.You see this screen:2. Select Print Position Confirmation Pattern.3. Click Print.4. Remove the di

7. Click Enter Values, then select the distance for Top into the Height (Top) box and the distance forRight in the Width (Right) box.8. Click OK .Pare

2. Select Print Density Confirmation Pattern.3. Click Print.4. Remove the disc after printing and check to see if you need to make the density darker

Designing a CD/DVD - Mac OS XPrinting Your CD/DVD Design - Mac OS XAdjusting CD/DVD Print Position - Mac OS XAdjusting CD/DVD Print Quality - Mac OS X

Parent topic: Printing on a CD/DVD with Mac OS XRelated tasksPrinting Your CD/DVD Design - Mac OS XPrinting Your CD/DVD Design - Mac OS XAfter you cre

Adjusting CD/DVD Print Position - Mac OS XIf your printed design is not positioned correctly on the disc, you can adjust the print position. First, lo

Loading PaperBefore you print, load paper for the type of printing you will do.Loading Paper in the Main TrayLoading Paper in the Photo TrayLoading En

7. Click Value Entry, then select the distance for Top into the Top Space box and the distance forRight in the Right Space box.8. Click OK .Parent top

2. Select Print Density Check Pattern.3. Click Print.4. Remove the disc after printing and check to see if you need to make the density darker or ligh

Replacing Ink CartridgesWhen an ink cartridge is expended, you need to replace it.You may also need to replace a cartridge that is more than six month

Note: The display is different depending on which ink cartridges are low or expended, if any.Displayed ink levels are approximate.4. Press the OK butt

2. Replace or reinstall any ink cartridge indicated on the screen.Note: If any of the cartridges installed in the product is broken, incompatible with

4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.5. To disable promotional offers, deselect the Display Epson Offers c

Checking Cartridge Status with Mac OS XYou can check the status of your ink cartridges using a utility on your Mac.1. Do one of the following:• Mac OS

3. Do the following as necessary:• You can update the ink cartridge status by clicking Update.• Replace or reinstall any ink cartridge indicated on th

Ink color Part numberStandard-capacity High-capacityMagenta 99 98Yellow 99 98Light Cyan 99 98Light Magenta 99 98Parent topic: Purchase Epson Ink Cartr

3. Open the scanner unit.Caution: Do not move the print head by hand; otherwise, you may damage your product. Do nottouch the flat white cable inside

2. Open the front cover.3. Pull out the paper cassette.27

Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.Warning: If ink gets on your skin, wash it thorou

7. Insert the new cartridge into the holder and push it down until it clicks into place.8. Once you replace all the cartridges that need replacing, cl

After the product checks the cartridges, ink replacement is complete. If you see an error message,an ink cartridge may not be installed properly. Lift

• Click Disable this feature to continue using the remaining black ink.Note: If you disable this feature, it remains disabled unless you reinstall the

Adjusting Print QualityIf your print quality declines, you may need to run a utility to clean or align the print head.If running these utilities does

3. Press the arrow buttons and then select Setup.4. Select Maintenance.You see this screen:5. Select Nozzle Check.You see this screen:6. Press the Sta

7. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning8. Do one of the following:• If there a

• If there are gaps or the pattern is faint, select Head Cleaning and continue.9. Press the Start button to clean the print head.10. Select Nozzle Che

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4. Click Print.5. Check the printed pattern to see if there are gaps in the lines.Print head is cleanPrint head needs cleaning279

4. Remove any paper loaded in the photo tray on top, if necessary.5. Slide in the main tray extension (if it is extended) and flip back the photo tray

6. If there are no gaps, click Finish.If there are gaps or the pattern is faint, clean the print head.Parent topic: Print Head Nozzle CheckRelated con

5. Select Head Cleaning.You see this screen:6. Press the Start button to clean the print head. You see a message on the LCD screen during thecleaning

7. Select Nozzle Check, then press the Start button to confirm that the print head is clean.If you don’t see any improvement after cleaning the print

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4. Click Start to begin the cleaning cycle.You see a message on the LCD screen during the cleaning cycle.Caution: Never turn off the product during a

Print head needs cleaning• If there are no gaps, click Finish.• If there are gaps or the pattern is faint, click Clean to clean the print head again.I

Aligning the Print Head Using the Product Control PanelYou can align the print head using the control panel on your product.1. Make sure plain paper i

6. Press the Start button to print an alignment sheet.Note: Do not cancel printing while you are printing a head alignment pattern.You see this screen

Aligning the Print Head Using a Computer UtilityYou can align the print head using a utility on your Windows computer or Mac.1. Load a few sheets of p

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7. Load a stack of paper, printable side down, in the main tray as shown.8. Slide the left edge guide to the edge of the paper.Note: Make sure the pap

5. Check the printed pattern and follow the instructions on the screen to choose the numberrepresenting the best printed pattern for each set.• After

Cleaning the Paper PathIf you see ink on the back of a printout, you can clean the paper path to remove any excess ink.1. Load a few sheets of plain p

Cleaning and Transporting Your ProductSee these sections if you need to clean or transport your product.Cleaning Your ProductTransporting Your Product

• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may preventthe product from printing.• Do not carry the p

6. Remove all the paper from the product.7. Unplug any connected cables.8. Close the output tray.9. Lower the control panel.10. Place the product in i

Solving ProblemsCheck these sections for solutions to problems you may have using your product.Checking for Software UpdatesProduct Status MessagesRun

Related tasksChanging Automatic Update OptionsProduct Status MessagesYou can often diagnose problems with your product by checking the messages on its

LCD screen message Condition/solutionBackup Error A problem occurred while backing up data to an external USB device. Notethe displayed error code and

6. Select Nozzle Check.You see this screen:7. Press the Start button.After the nozzle pattern prints, you see this screen:298

8. Do the following, depending on the results of the product check:• If the page prints and the nozzle check pattern is complete, the product is opera

ContentsArtisan 837 User's Guide ...

1 Various paper sizes are marked on the trayNote: Make sure the paper fits beneath the top of the edge guide and does not flip up at the backend of th

3. Press the arrow butons and then select Restore Default Settings.You see this screen:4. Select one of these options:• Fax Send/Receive Settings: Res

Noise After Ink InstallationIf you hear noises from your product after installing ink, try these solutions:• The first time you install ink cartridges

• If you see any error message or your software does not install correctly in Windows, you may not havesoftware installation privileges. Contact your

Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metalobject, such as a filing cabinet.• Verify that your rout

Cannot Print Over a NetworkIf you cannot print over a network, try these solutions:• Make sure that your product is turned on.• Make sure you install

Note: Epson Scan is not available for Mac OS X 10.6 or 10.7.Parent topic: Solving Network ProblemsRelated topicsScanningPrinting a Network Status Shee

Solving Copying ProblemsCheck these solutions if you have problems copying with your product.Product Makes Noise, But Nothing CopiesProduct Makes Nois

Paper Feeding ProblemsIf you have problems feeding paper, try these solutions:• If paper does not feed for printing, remove it from the tray. Reload i

Caution: Do not touch the flat white cable inside the printer.4. Pull back on the tabs to remove the cover inside the product and remove any jammed pa

5. Reattach and close the cover inside the product.6. Close the scanner.7. Press the Start button to resume printing. If you still see a paper jam mes

12. Replace the paper cassette.13. Extend the output tray and open the paper stopper.31

Paper Jam Problems in the Main TrayIf you see a message that paper has jammed in the main tray, try these solutions:1. Close the output tray.2. Pull o

3. Remove any jammed paper inside the cassette.4. Remove any paper jammed inside the paper cassette slot.5. Carefully follow all paper loading instruc

7. Press the Start button to resume printing. If you still see a paper jam message, continue with thesesteps.8. Turn off the product and unplug it fro

12. Turn the product over onto the side and remove any jammed paper beneath.13. Open the front cover and replace the paper cassette.313

14. Press the Start button to resume printing. If you still see a paper jam message, check the otherpaper jam solutions.Parent topic: Solving Paper Pr

5. Remove any jammed paper from the duplexer.315

6. Remove any paper jammed inside the duplexer slot.7. Replace the duplexer using the guides inside the duplexer slot.316

8. Press the buttons on the duplexer as you press it into place on your product.9. Press the Start button to resume printing. If you still see a paper

Paper Jam Problems in the Main TrayPaper Jams in the Automatic Document FeederPaper Jams in the Automatic Document FeederIf you have problems with pap

Caution: Do not remove paper jammed inside the ADF without opening the cover or you coulddamage the ADF.4. Leave the ADF cover open, then raise the sc

Note: Do not remove or insert the paper cassette during printing.Follow these guidelines for loading paper of this size or longer: Legal (8.5 × 14 inc

6. Lower the scanner cover, close the ADF cover, and reload your originals.Caution: Make sure you do not load the ADF beyond its capacity for your pap

Paper Ejection ProblemsIf you have problems with paper ejecting properly, try these solutions:• If paper does not eject fully, you may have set the wr

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,connect your product directly to your compu

6. Click the Shortcut Icon box.7. Click OK to close the open program windows.Parent topic: Solving Problems Printing from a ComputerError After Cartri

• Page Rendering Mode• Print as BitmapParent topic: Solving Problems Printing from a ComputerRelated referencesWindows System RequirementsMac System R

Parent topic: Solving Page Layout and Content ProblemsRelated tasksSelecting Print Layout Options - WindowsSelecting Basic Print Settings - WindowsSel

Incorrect Margins on PrintoutIf your printed page has incorrect margins, try these solutions:• Make sure you selected the correct paper size settings

Selecting Page Setup Settings - Mac OS X 10.4Selecting Basic Print Settings - Mac OS X 10.4Incorrect Characters PrintIf incorrect characters appear in

Selecting Basic Print Settings - Mac OS X 10.4Related topicsLoading PaperSlanted PrintoutIf your printouts are slanted, try these solutions:• Slide th

• Turn off any high speed settings in your product software.• Align the print head.• You may need to replace the ink cartridges.Parent topic: Solving

2. Open the front cover.3. Pull out the paper cassette.33

• Align the print head.• Clean the paper path.Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surfac

Parent topic: Solving Print Quality ProblemsRelated conceptsPrint Head CleaningRelated tasksSelecting Basic Print Settings - WindowsSelecting Basic Pr

Incorrect ColorsIf your printouts have incorrect colors, try these solutions:• Make sure the Black/Grayscale or Grayscale setting is not selected in y

• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.Note: Epson Scan is not available for Mac OS

Back of Original Image Appears in Scanned ImageRipple Patterns Appear in an ImageScanned Image Colors Do Not Match Original ColorsScan Area is Not Adj

Straight Lines in an Image Appear CrookedIf straight lines in an original appear crooked in a scanned image, make sure to place your originalstraight

• Brightness• Histogram Adjustment• Check the brightness and contrast settings of your computer monitor.Parent topic: Solving Scanned Image Quality Pr

• Adjust the Auto Exposure setting.Parent topic: Solving Scanned Image Quality ProblemsRelated topicsSelecting Epson Scan SettingsScan Area is Not Adj

Memory Card Does Not Fit Into a SlotIf a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter withyour memo

• If you are using your product on a network, make sure that the network File Sharing setting for yourproduct is set to allow write access over the ne

4. Pinch the tabs on the photo tray edge guides and slide them outward.5. Load photo paper, printable side down, in the photo tray as shown.Note: Make

Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind thatfax machines are designed to work over analog

1. Turn off the product.2. Disconnect any interface cables.3. Click or Start, and select All Programs or Programs.4. Select EPSON, select your product

2. Extract the contents of the zip file you downloaded onto your hard drive.3. Quit all applications currently running on your Mac.4. Open the Applica

• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through FridayDays and hours of support are subject to change without notice. Toll or lon

Technical SpecificationsThese sections list the technical specifications for your product.Note: Epson offers a recycling program for end of life produ

Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support(Canada) for the latest in compatibility and drivers f

Output resolution 50 to 4800, 7200, and 9600 dpi(50 to 4800 dpi in 1 dpi increments)Image data 16 bits per pixel per color internal8 bits per pixel pe

Resolution Monochrome:Standard: 200 × 100 dpiFine: 200 × 200 dpiPhoto: 200 × 200 dpiColor:Fine: 200 × 200 dpiPhoto: 200 × 200 dpiError correction mode

Single-sheetsSize A4 (8.3 × 11.7 inches [210 × 297 mm])A6 (4.1 × 5.8 inches [105 × 148 mm])Letter (8.5 × 11 inches [216 × 279 mm])Legal (8.5 × 14 inch

Single sheets1 Top: 0.12 inch (3 mm) minimum2 Left: 0.12 inch (3 mm) minimum3 Right: 0.12 inch (3 mm) minimum4 Bottom: 0.12 inch (3 mm) minimumEnvelop

7. Slide the front edge guide to the position marked for your paper size.1 Various paper sizes are marked on the tray8. Replace the paper cassette.35

1 Left: 0.12 inch (3 mm) minimum2 Bottom: 0.20 inch (5 mm) minimum3 Top: 0.20 inch (5 mm) minimum4 Right: 0.78 inch (20 mm) minimumCD/DVDs12-cm CD/DVD

1 0.7 inch (18 mm) minimum inner margin2 3.2 inch (80 mm) maximum outer marginNote: Avoid printing in the clear plastic areas of discs to prevent stai

Temperature Storage: –4 to 104ºF (–20 to 40 ºC)1 month at 104 ºF (40 ºC)Ink freezes at 3.2 ºF (–16 ºC)Ink thaws and is usable after 3 hours at 77ºF (2

Compatible types CompactFlashMicrodriveMemory StickMemory Stick PROMemory Stick Duo*Memory Stick PRO Duo*Memory Stick Micro*MagicGate Memory StickMagi

Parent topic: Technical SpecificationsRelated referencesMemory Card File SpecificationsDimension SpecificationsHeight Stored: 7.8 inches (198 mm)Print

Environmental SpecificationsTemperature Operating: 50 to 95 ºF (10 to 35ºC)Storage: –4 to 104 ºF (–20 to 40 ºC)1 month at 104 ºF (40 ºC)Humidity Opera

Parent topic: Technical SpecificationsNetwork Interface SpecificationsWireless LAN standard IEEE 802.11 b/g/nWireless security WPA-PSK (TKIP/AES) WPA2

To prevent radio interference to the licensed service, this device is intended to be operated indoors andaway from windows to provide maximum shieldin

NoticesCheck these sections for important notices about your product.Note: Epson offers a recycling program for end of life products. Please go to www

This product is not intended to be repaired. If you experience trouble with this equipment, please contact:Name: Epson America, Inc.Address: 3840 Kilr

9. Extend the output tray and open the paper stopper.Note: Do not remove or insert the paper cassette during printing.Parent topic: Loading PaperRelat

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radi

3. The open source software programs are WITHOUT ANY WARRANTY; without even the impliedwarranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOS

sysvinit-2.85telnetd_0.17.21udhcp 0.9.8cvs20050124-5util-linux-2.12usb8786GNU LGPLThis printer product includes the open source software programs whic

busybox_1.7.2coreutils_5.2.1ftp_0.17libc6_2.3.6inetutils-ftpd_1.4.2linux-ftpd-0.17module-init-tools-1.60.9netkit-inetd_0.10netkit-ping_0.10portmap_5-2

libncurses licenseThis printer product includes the open source software program "libncurses" which applies the terms andconditions provided

ARC4 licenseThis printer product includes the open source software program "ARC4" which applies the terms andconditions provided by owner of

Epson StoreSMis a service mark of Epson America, Inc.General Notice: Other product names used herein are for identification purposes only and may betr

libTIFF Software AcknowledgmentCopyright © 1988-1997 Sam LefflerCopyright © 1991-1997 Silicon Graphics, Inc.Permission to use, copy, modify, distribut

CPD-34223Parent topic: Copyright Notice368

1. Close the output tray, if necessary.2. Open the front cover.37

3. Pull out the paper cassette.4. Remove any paper loaded in the photo tray on top, if necessary.5. Slide in the main tray extension (if it is extende

6. Pinch the tabs on the main tray edge guides and slide them outward.7. Load up to 10 envelopes in the main tray as shown. Load them printable side d

Printing From a Computer... 60Pri

8. Slide the edge guides to the edges of the envelopes.9. Lower the photo tray.40

10. Slide the photo tray forward and make sure the envelopes do not flip up at the back end of the tray.11. If you need to load paper in the photo tra

13. Extend the output tray and open the paper stopper.Always follow these envelope loading guidelines:• If you have trouble loading a stack of envelop

Paper type Load up to this many sheetsEpson Bright White Paper 100 sheetsEpson Presentation Paper MatteEpson Ultra Premium Presentation Paper Matte 50

Paper Type Size Part number Sheet countEpson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40GlossyS041727 1005 × 7 inches (127 × 178 mm) S0

Paper Type Size Part number Sheet countEpson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches S041106 10Sheets [210 × 297 mm])Epson Iron-on Cool Peel

Paper or Media Type SettingsFor this paper Select this paper Type or Media Type settingPlain paper Plain Paper/Bright White PaperEpson Bright White Pa

Placing Originals on the ProductFollow the instructions here to place your original documents or photos on the product.Caution: Do not place anything

3. If you are copying two book pages onto one sheet, place the book as shown to copy the first page,then turn the book as shown to copy the second pag

1. Open the ADF paper support.2. Slide the ADF edge guide outward.49

Selecting Page Setup Settings - Mac OS X 10.4... 92Selecting Basic Print Setti

3. Fan your stack of originals and tap them gently on a flat surface to even the edges.4. Insert the originals into the ADF faceup and top-edge first.

5. Slide the ADF edge guide against the originals, but not too tightly.Parent topic: Placing Originals on the ProductRelated referencesAutomatic Docum

CopyingSee the information here to copy documents or photos using your product.Note: Copies may not be exactly the same size as your originals.Copying

5. Select Color or B&W.6. To print more than one copy, press the + or – button to select the number (up to 99).7. If you need to adjust the darkne

Copying PhotosYou can copy color or black-and-white photos onto specific sizes and types of paper, including Epsonspecial papers, for instant photo re

6. To restore colors in faded photos as you copy, select On. If your photo or photos are not faded,leave this setting off.7. Place one or two photos o

To change any of the settings displayed on the LCD screen, press the Menu button, selectPaper and Copy Settings, select the necessary settings, and th

Paper type loaded Paper Type settingPlain paper Plain PaperEpson Bright White PaperEpson Presentation Paper MatteEpson Photo Paper Glossy GlossyEpson

Copying OptionsSelect the copying options you want to use for your copies.Note: Not all options or settings may be available, depending on other copyi

Copying option Available settings DescriptionDry Time Standard Provides longer drying time for 2-sided copies, if smudgesor marks appear on the front

Available Image Adjustments - Professional Mode... 131Selecting a Scan Size - Profession

Printing From a ComputerBefore printing documents or photos from your computer, make sure you have set up your product andinstalled its software as de

3. If necessary, select your product name as the printer you want to use.Note: You may also need to select Properties or Preferences to view your prin

7. Select the size of the paper you loaded as the Size setting.Note: You can also select the User Defined setting to create a custom paper size.8. Sel

Reverse OrderPrints multi-page print jobs last page first.Print PreviewDisplays a preview of your printout before printing.Parent topic: Selecting Bas

2. Select the Paper & Quality Options settings for your printout:• Select where you loaded the paper you want to print on.• Select the type of pap

Advanced Print Quality Settings - WindowsYou can select any of the print quality settings to fine-tune the quality of your print. Some settings maybe

Color Management Options - WindowsYou can adjust the Color Management settings on the Advanced tab to fine-tune the colors in yourprintout, or turn of

• To change the size of your printed document or photo, select the Reduce/Enlarge Documentcheckbox and select sizing options.• To print on both sides

Note: If you select the Min option for the Expansion setting, you may see white borders on yourprinted photo.• To print the borderless image at its ac

4. Select the double-sided printing options you want to use.5. Click OK to return to the Page Layout tab.6. To prevent ink from bleeding through the p

Setting Up Speed/Group Dial Lists Using the Product Control Panel ... 171Creating Speed Dial List Entries ...

7. Select the type of document you are printing. The software automatically sets the Adjustmentsoptions for that document type.8. If you selected the

Booklet OptionsSelect a binding option to print double-sided pages as a booklet.Parent topic: Selecting Double-sided Printing Settings - WindowsPrint

2. Place your cursor over a Printing Presets option to view its list of settings.3. Use any of the available options on the screen to control your pri

2. Click OK or Print to start printing.Checking Print Status - WindowsParent topic: Printing with WindowsChecking Print Status - WindowsDuring printin

• To cancel printing, click Stop.• To see print jobs lined up for printing, click Print Queue.• To check ink status, click Check Ink Levels.Parent top

3. Select the print settings you want to use as defaults in all your Windows programs.4. Click OK .These settings are now the defaults selected for pr

2. Select Printer Settings.You see the printer settings window.3. Click the Maintenance tab.You see the maintenance options:4. Select the language you

Changing Automatic Update OptionsYour printer software for Windows automatically checks for updates to the product driver and firmware.You can change

Parent topic: Printing with WindowsRelated tasksChecking for Software UpdatesPrinting with Mac OS X 10.5, 10.6, or 10.7You can print with your product

4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand theprint window.You see the expanded printer setting

Selecting Print Settings for Photos Displayed on the LCD Screen... 213Print Setting Options - Photo Mode...

5. Select the Copies and Pages settings as necessary.Note: If you do not see these settings in the print window, check for them in your application be

9. Select the type of paper you loaded as the Media Type setting.Note: The setting may not exactly match the name of your paper. Check the paper type

Print Quality Settings - Mac OS X 10.5/10.6/10.7You can select any of the print quality settings to fine-tune the quality of your print. Some settings

Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7Depending on your application, you may be able to select the paper size and orientation setting

• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheetpop-up menu. To arrange the print order of the pages

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosenor if you are accessing the product over a network.

2. Select the type of document you are printing as the Document Type setting. The softwareautomatically sets the Adjustments options for that document

AdjustmentsPrint DensitySets the level of ink coverage for double-sided printing.Increased Ink Drying TimeSets the amount of time required for drying

Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7Color Matching and Color Options - Mac OS X 10.5/10.6/10.7You can select from these settings o

Checking Print Status - Mac OS X 10.5/10.6/10.7Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7Checking Print Status - Mac OS X 10.5/10.6/10.7

Printing a Jewel Case Insert from a Memory Card ... 249Printing on CDs/DVDs fr

2. Select the following options as necessary:• To cancel printing, click the print job and click Delete.• To pause printing, click the print job and c

4. Select any of the available printing preferences.5. Click OK .Printing Preferences - Mac OS X 10.5/10.6/10.7Parent topic: Printing with Mac OS X 10

Printing with Mac OS X 10.4You can print with your product using any Mac OS X printing program, as described in these sections.Selecting Page Setup Se

3. Select your product as the Format for setting.4. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderles

Related tasksSelecting Basic Print Settings - Mac OS X 10.4Selecting Basic Print Settings - Mac OS X 10.4Select the basic settings for the document or

4. Select Print Settings from the pop-up menu.5. Select the type of paper you loaded as the Media Type setting.Note: The setting may not exactly match

Print Quality Settings - Mac OS X 10.4You can select any of the print quality settings to fine-tune the quality of your print. Some settings maybe una

Selecting Print Layout Options - Mac OS X 10.4You can select layout options for multi-page documents by selecting Layout from the pop-up menu onthe pr

Note: Some options may be pre-selected or unavailable, depending on other settings you have chosenor if you are accessing the product over a network.1

1. Select Color Options from the pop-up menu in the print window.2. Select one of the available options.Color Options - Mac OS X 10.4Parent topic: Pri