Epson 400 Manuel d'utilisateur

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Page 2 - Where to Find Information

Safety InformationImportant Safety Instructions Read all of these instructions and save them for later reference.Follow all warnings and instructions

Page 3 - User’s Guide

Multiple sheets of EPSONPhoto Quality Glossy Filmare loaded.Load glossy film one sheet at a timewith the loading support sheet or apiece of plain pape

Page 4 - Declaration of Conformity

White horizontal lines appear in the printed image.Cause What to doThe print head nozzles areclogged.Clean the print head. See “Cleaningthe Print Head

Page 5 - Contents

Printing quality is not what you expect.Cause What to doThe paper loaded is not thepaper selected in yourapplication or the printerdriver.Make sure yo

Page 6

The Media Type setting doesnot match the paper loaded.Change the Media Type setting inyour printer driver to match the typeof media you have loaded, o

Page 7

Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas.Cause What to doThe color print head nozzles

Page 8

The Status Monitor window does not appear when you areusing Windows 95.Cause What to doThe Use Print Manager forthis port option is checked inthe Queu

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Increasing the Print Speed Just as printing at a high resolution requires more processingtime, printing in color takes longer than printing in blackbe

Page 10 - Safety Information

The table below shows the factors related to print speed only.Print speedFaster SlowerPrinter driver settingsInk Black ColorCollate* Off OnFlip Horizo

Page 11

Cleaning the Print Head If you find that the printed image is unexpectedly faint or dotsin the printed image are missing, you may be able to solvethes

Page 12

4. Follow the messages on your screen.While the printer is cleaning the head, the power light flashes and any paper loaded in the printer is automati

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❑Unplug the printer and refer servicing to qualified servicepersonnel under the following conditions:If the power cord or plug is damaged; if liquid h

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Using the control panel buttons1. Make sure that the power light is on and the both and ink out lights are off.Note:If the or ink out light is

Page 15

Aligning the Print Head If you notice a misalignment of vertical lines, you may be ableto solve this problem from your computer using the Print HeadAl

Page 16 - Getting to Know Your Printer

cCaution:Once you remove an ink cartridge, it becomes unusable andcannot be reinstalled even if ink remains.1. Make sure the printer is on, then open

Page 17

Contacting Customer Support If your printer is not operating properly and you cannot solveyour problem with the troubleshooting information in thisgui

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Enquiry DeskThe enquiry desk team can be contacted by calling 0800 220546in the UK, 1 800 409132 from the Republic of Ireland, by faxing01442 227271,

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Faxon EpsonContact Faxon Epson Faxback Service for:❑Literature and Specifications on the latest Epson products❑Support information including troublesh

Page 20

World Wide WebIf you can connect to the Internet and have a Web Browser, youcan access Epson’s World Wide Web site athttp://www.epson.com. Here you wi

Page 21

Your DealerDon’t forget that your dealer can often help identify andresolve problems. The dealer should always be the first call foradvice on problems

Page 22 - Getting Started

For Hong Kong and Singapore usersContact the phone or fax number shown below for your area:Hong Kong Phone: 2585 4300Fax: 2827 7083SingaporePhone: 337

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Technical Support HotlineYou can also contact our technical staff at the followingtelephone and fax numbers:Phone: (852) 2585-4399Fax: (852) 2827-4383

Page 24

❑Once you install an ink cartridge, do not open the clamp orremove the cartridge except to replace it with a new one.The cartridge may become unusable

Page 25

Appendix ATips for Color PrintingProof Sign-off:Ohtera _______Nomoto _______Keith _______Grady _______Basics of Color . . . . . . . . . .

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Basics of Color This section describes the basic properties of color, the relationshipsbetween colors, and how to use color to improve the quality of

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Since the printer and monitor produce color images differently, and alsothe available range of color produced by the monitor and printer aredifferent,

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Process of color printingA printer produces color images by printing tiny patterns of ink dotsusing CMYK colors as mentioned in the previous section.

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Image Resolution and Image Size The resolution of your original image affects the quality of your printouts.Generally, the higher the resolution, the

Page 30

Since increasing the image size means decreasing the image resolution,you must take care that print quality or color tone is not degraded whenworking

Page 31

Guidelines for Using Color To help you use color to maximize your document’s impact on its readers,determine the who, what, when, where, why, and how

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Know WHY you are using colorColor adds interest and clarity, and makes documents appear easier tounderstand. Just as you use fonts and graphics to cre

Page 33

Appendix BPrinter SpecificationsProof Sign-off:Ohtera _______Nomoto _______Grady _______Printing . . . . . . . . . . . . . . . . . .

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Printing Printing method: On-demand ink jetNozzle configuration: Monochrome (black) 64 nozzles Color (cyan, magenta, yellow) 63 nozzles (21 (each colo

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For United Kingdom Users Use of optionsEPSON (UK) Limited shall not be liable against any damages orproblems arising from the use of any options or co

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Paper Note:Since the quality of any particular brand or type of paper may be changed by themanufacturer at any time, EPSON can not attest to the quali

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Transparencies, glossy film, glossy paper:SizeA4 (210 mm × 297 mm) Letter (216 mm × 279 mm) A6 (105 mm × 148 mm)** Glossy film onlyPaper types Special

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Printable areaSingle sheets/index cards/adhesive sheets/transparenciesEnvelopesA: The minimum top margin is 3.0 mm (0.12 inch).When loading multiple s

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Ink Cartridges Black ink cartridge (S020093)Color BlackPrint capacity* 540 pages (A4, text at 360 dpi)Cartridge life 2 years from production date(with

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cCaution:❑EPSON recommends the use of original EPSON ink cartridgesonly. Other products not manufactured by EPSON may causedamage to your printer not

Page 41

Electrical 120V Model 220−240V ModelInput voltage range 103.5 to 132V 198 to 264VRated frequency range 50 to 60 HzInput frequency range 49.5 to 60.5 H

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Safety Approvals Safety standards:U.S. model UL 1950 with D3, CSA 22.2 950 with D3European model EN60950 (VDE and NEMKO)EMC:U.S. model FCC part 15 sub

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LHawaii2 Ref. Guide Rev.bA5 size Appendix B06-02-97 DR, pass 0B-10 Printer Specifications

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GlossaryThe following definitions apply specifically to printers.applicationA software program that helps you carry out a particular task, such as wor

Page 45

dpiDots per inch. The dpi measures the resolution. See also resolution.driver A software program that sends instructions to a computer peripheral to t

Page 46 - Using the Printer Software

If damage occurs to the plug, replace the cord set or consult aqualified electrician.Replace fuses only with a fuse of the correct size and rating.War

Page 47

interfaceThe connection between the computer and the printer. A parallel interface transmitsdata one character or code at a time.loading positionThe p

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ROMRead Only Memory. A portion of memory that can only be read and cannot beused for data storage. ROM retains its contents when you turn off the prin

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IndexAAdjust lever, 1-2, 4-6AdvancedMode (button), 3-8, 3-10settings list, 3-8, 3-11See also Main menu, Predefinedsettings, Printer driver settingsAli

Page 50

EEconomy setting. See Predefinedsettings, Online helpEdge guides, 1-2, 2-21−22Envelopes, loading, 4-5, 4-7printable area, B-5specification, B-3EPSONA

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NNetwork, using with Windows 95,2-16Nozzle Checkpattern, 6-5utility, 3-16OOnline help, 3-19Operation check page, 6-4−6Options, 1-4−5Orientation option

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SSafetyapprovals, B-8instructions, 1−3Scroll bars. See Online helpSelf adhesive sheets, 4-3, 4-5specifications, B-4Self test. See Printer operation ch

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EPSON OVERSEAS MARKETING LOCATIONSEPSON AMERICA, INC.20770 Madrona Ave.P.O. Box 2842Torrance, CA 90509-2842Phone: (800) 922-8911Fax: (310) 782-5220E

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NOTICENOTE:To prevent damage during shipping, several pieces of blue protective material are packedwith your printer. You must remove these before you

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LHawaii2 Ref. Guide Rev.bA5 size Introduction06-02-97 DR, pass 06 Safety Information

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Chapter 1Getting to Know Your PrinterProof Sign-off:Ohtera _______Nomoto _______Keith _______Grady _______Printer Parts and Control Panel Functions .

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Printer Parts and Control Panel Functions paper supportedge guidesprinter coversheet feederpaper support extensionoutput trayoutput trayextension4ink

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ButtonsButton FunctionPowerTurns the printer on and off.Resets the printer if pressed twice while the power ison, which means it clears the printer’s

Page 60

System Requirements When using your printer with a PC, you need Microsoft®Windows 3.1 or Windows 95; a shielded, twisted-pair parallelcable; and the f

Page 61

Where to Find InformationThis User’s GuideProvides you with all the information you need to use yourEPSON Stylus COLOR 400 and consumable products, fr

Page 62

EPSON special mediaMost plain paper works well in your printer. In addition, paperspecifically designed for ink jet printers such as EPSON’s 360dpi In

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LHawaii2 Ref. Guide Rev.bA5 size Chapter 105-20-97 DR, pass 01-6 Getting to Know Your Printer

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Chapter 2Getting StartedProof Sign-off:Ohtera _______Nomoto _______Grady _______Unpacking the Printer . . . . . . . . . . . . . . . .

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Unpacking the Printer Your printer box should include a CD-ROM, which includesthe printer software that runs your printer, and the followingitems:In s

Page 66 - Printing on Special Paper

Choosing a Place for the Printer Follow the guidelines listed below when placing your printer.❑Place the printer on a flat, stable surface. The printe

Page 67

Using a printer standWhen using a printer stand, note the following:❑Use a stand that can support at least 11.0 kg (24.3 lb).❑Never use a stand that t

Page 68

Plugging in the Printer 1. Make sure that the printer is turned off. It is off when the power button protrudes slightly from the surface of thecontrol

Page 69

Installing the Ink Cartridges wWarning: The ink cartridges are self-contained units. Under ordinaryuse, ink will not leak from a cartridge. If ink doe

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2. Turn on the printer by pressing the power button. Theprint head moves slightly to the left, which is the inkcartridge install position. The power

Page 71

3. Lift up the two ink cartridge clamps. 4. Open the ink cartridge packages. Next, remove only theyellow tape seals from each cartridge as shown below

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Color Ink Jet PrinterAll rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in any form or by

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5. Lower the cartridges into their holders with the labels face-upand the arrow marks pointing to the rear. The color inkcartridge, which is larger, g

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7. Press the cleaning button. The printer moves the printhead and begins charging the ink delivery system. Note:Even if you do not press the cleani

Page 75

Connecting the Printer to Your PC To connect the printer to your computer using the built-inparallel interface, you need a shielded, twisted-pair para

Page 76 - Chapter 5

Installing the Printer Software After connecting the printer to your computer, install theprinter software. It is included in the “Printer Software fo

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If you are using the floppy disk version of the software, beforeyou begin installation, make a backup copy of the EPSONprinter software disk. If you w

Page 78

Note:If you wish to make a floppy disk version of the printer softwareincluded on your CD-ROM, click the Driver disk creationutility button and follow

Page 79

1. Make sure the printer is connected to the computer’s parallelport.2. Turn off your printer and computer, if necessary. 3. Turn on the printer first

Page 80

7. Insert the printer software CD shipped with your printer inthe CD-ROM drive. Depending on the country, theCD-ROM may contain multiple-language vers

Page 81

Using your printer on a NetworkIf you want to use your printer on a network, you need to setup your printer as a network printer. Follow these steps:1

Page 82

7. Select your printer, click the Queue menu, then click Setup.The Queue setup window opens.8. Make sure the Use Print Manager for this port option is

Page 83

Declaration of ConformityAccording to ISO/IEC Guide 22 and EN 45014Manufacturer: SEIKO EPSON CORPORATIONAddress: 3-5, Owa 3-chome, Suwa-shi,Nagano-ken

Page 84 - Troubleshooting

4. Click OK. You see the EPSON Printer Utility Setup dialog box.5. Select your printer icon and click OK. The installationprogram begins copying the p

Page 85

Loading Paper The following procedure describes how to load plain paperinto the printer.You can also print on ink jet paper, transparencies,photo-qual

Page 86

2. Slide the left edge guide to the left as far as it will go. Pull upthe paper support extension and pull out the output trayextension.3. Fan a stack

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5. Slide the left edge guide against the edge of the paper. Makesure the paper stack fits under both the edge guide tab andarrow mark as shown below.S

Page 88

3. Make sure your printer is selected and then click Printer,Setup, Properties, or Options. You may need to click acombination of these buttons. The d

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7. Click OK at the bottom of the window. You return to the Printdialog box (or a similar dialog box).8. Click Close, OK, or Print to print. You may ne

Page 90

Chapter 3Using the Printer SoftwareProof Sign-off:Ohtera _______Nomoto _______Grady _______Checking Your Printer Driver Settings . . . . . . .

Page 91

Checking Your Printer Driver Settings Before you start printing, you should make sure that thesettings in the printer driver included with your printe

Page 92

How to access the printer driver settingsThe way you should access the printer driver settings dependson how you want the settings to take effect. Be

Page 93

From Windows 3.1Follow these steps to access the printer driver settings fromProgram Manager:1. Open the Main program group and double-click the Contr

Page 94

ContentsSafety InformationImportant Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1A few precautions . . . . .

Page 95

1. Check the Mode option. For most print jobs, leave the optionset to Automatic. The printer driver automatically makesthe best settings according to

Page 96

5. Make sure the paper size you loaded in the printer is selectedin the Paper Size list. If you don’t see your paper size in thelist, use the arrows t

Page 97

Basically, there are three levels of settings: the Automaticsetting; the predefined settings, which give you more controlover printer settings; and th

Page 98

Using the predefined settingsThe predefined settings are provided to help you optimize theprint settings for a particular kind of printout such aspres

Page 99

The printer driver provides the following predefined settings:PhotoGood for printing scanned photosText/GraphGood for printing presentation documents

Page 100 - Hawaii2 Ref. Guide

Customizing the print settings Many users will never need to manually make their own printsettings. However, if you need more control over the driver,

Page 101

To save your custom settings, click Save Settings on the Mainmenu. The Custom Settings dialog box appears:Type a unique name for your custom settings

Page 102

Making the Media Type settingOn the Main menu, select the Media Type setting that matchesthe paper you loaded in the printer. See the following todete

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Photo Quality Ink Jet PaperEPSON Photo Quality Ink Jet Paper (A4) S041061S041026EPSON Photo Quality Ink Jet Paper (Letter) S041062EPSON Photo Quality

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Using the Printer Utilities EPSON printer utilities allow you to check the current printerstatus and do some printer maintenance from your screen. Toa

Page 105

Chapter 3Using the Printer SoftwareChecking Your Printer Driver Settings . . . . . . . . . . . . . . . 3-2How to access the printer dr

Page 106

Status MonitorNote:The Status Monitor is only available for Windows 95.The Status Monitor utility helps you to keep track of theprinter, and it alerts

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Nozzle CheckYou can check the print head nozzles for clogging with thisutility. Check the nozzles when you notice print quality hasdeclined and also a

Page 108

Checking Printer Status When you send a print job to the printer, the EPSON Despoolerand Status Monitor appear in the lower right portion of yourscree

Page 109

Understanding the DespoolerWhen you send a print job to the printer, the EPSON Despoolerdialog box appears in the lower right portion of your screen.T

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Getting Information Through Online Help Your printer software has an extensive online help feature thatincludes detailed information and instructions

Page 111

LHawaii2 Ref. Guide Rev.bA5 size Chapter 306-02-97 DR, pass 03-20 Using the Printer Software

Page 112

Chapter 4Printing on Special PaperProof Sign-off:Ishizaka _______Nomoto _______Grady _______Loading Special Paper and Other Media . . . . . . .

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Loading Special Paper and Other Media You can use most plain bond paper to achieve good results.However, coated papers and glossy paper/film give you

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EPSON 360 dpi Ink Jet Paper and PhotoQuality Ink Jet PaperYou can load paper up to thearrow mark. If you load legal-sizeink jet paper, do not load it

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EPSON Ink JetTransparenciesYou can load up to 10transparencies. Before loadingtransparencies, you need toreposition the paper support asdescribed in “

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Chapter 5Maintenance and TransportationReplacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 5-2Cleaning the Prin

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❑If ink smears on your documents when printing on thickspecial media, such as envelopes or index cards, set theadjust lever to the “+” position. To ch

Page 118

Loading Envelopes When printing on envelopes, please note the following:❑You can load up to 10 envelopes into the sheet feeder.❑Load envelopes flap ed

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Loading Transparencies When printing on transparencies, please note the following:❑Before loading transparencies, remove the paper supportand reinsert

Page 120 - Tips for Color Printing

Using EPSON Photo Paper (S041134) EPSON Photo Paper (S041134) is perforated around themargins so you can trim your printed images to look like 4 × 6in

Page 121 - Hawaii2 Ref

❑To print on the coated (whiter) side of Photo Paper, selectPhoto Quality Glossy Paper as the Media Type settingand EPSON PhotoPaper 4X6 in as the Pap

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Removing the perforated margins❑To remove the perforated margins, fold the paper back andforth a few times along the perforations, then carefully tear

Page 123

Chapter 5Maintenance and TransportationProof Sign-off:Ohtera _______Nomoto _______Grady _______Replacing an Ink Cartridge . . . . . . . . .

Page 124

Replacing an Ink Cartridge The printer’s indicator lights will inform you when it is time toobtain a replacement ink cartridge and when it is time tor

Page 125

To replace an ink cartridge, follow these steps.1. Make sure the printer is on. Determine which cartridge needs to be replaced as indicated by the bl

Page 126

4. Lift up the clamp that holds the cartridge you want to replaceas far as it will go. When you do, the cartridge will risepartly out of the cartridge

Page 127

Appendix BPrinter SpecificationsPrinting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2Paper

Page 128 - Printer Specifications

6. Remove the ink cartridge from its protective bag. Next,remove only the yellow tape seal from the cartridge asshown below.cCaution:❑You must remove

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8. Press the ink cartridge clamp down until it locks in place. The following illustration shows color ink replacement. Forblack ink replacement, press

Page 130

Cleaning the Printer To keep your printer operating at its best, you should clean itthoroughly several times a year. 1. Make sure the printer is turne

Page 131

Transporting the Printer If you need to transport your printer some distance, carefullyrepack it using the original box and packing materials asfollow

Page 132

Chapter 6TroubleshootingProof Sign-off:Ohtera _______Nomoto _______Grady _______Diagnosing the Problem . . . . . . . . . . . . . . .

Page 133

Diagnosing the Problem Troubleshooting printer problems is best handled in two easysteps: first diagnose the problem, then apply likely solutionsuntil

Page 134

Lights Problem and SolutionPaper OutNo paper is loaded inthe printer.Load paper in the sheet feeder;then press the load/eject buttonto turn this ligh

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Lights Problem and SolutionCarriage ErrorPrinter failed.Press the power button twice toreset the printer. If the error is notcleared, contact your d

Page 136

To perform a printer operation check, follow these steps:1. Make sure both the printer and computer are turned off.2. Unlock the wire clips on both si

Page 137

The printer prints an operation check page including theversion of your printer’s ROM, the ink counter code, thecurrent code page, and a nozzle check

Page 138 - Glossary

RHawaii2 Ref. Guide Rev.bA5 size Front05-29-97 DR, pass 0 vii

Page 139 - Hawaii2Ref

Problems and Solutions This section divides printer problems into five sections:Power supply . . . . page 6-7Operation . . . . . . . page 6-

Page 140

The printer does not work and the control panel lights are off. Cause What to doThe printer is turned off. Press the power button. The power light

Page 141

Your software is not properlyset up for your printer.Make sure that your printer is selectedin your software.Install or reinstall the printer software

Page 142 - Hawaii2 Ref

The printer operation check page prints well, but nothingprints from an application.Cause What to doYour printer is not selected inyour software.Selec

Page 143

For Windows 3.1, double-click theWindows Setup icon on the Mainmenu; then click Options and chooseChange System Settings. Thenchoose a lower resolutio

Page 144

Printing starts too high or too low on the page.Cause What to doMargins are set incorrectly inyour application.Check that the margins are setcorrectly

Page 145

The New Hardware Found screen appears even though theprinter software has already been installed.Cause What to doThe error may occur inWindows 95 syst

Page 146

The printer loads more than one sheet at a time.Cause What to doToo many sheets are loadedin the sheet feeder.Take the paper stack out of the feeder,r

Page 147

Paper feed or paper jam problems occur frequently.Cause What to doSheets of paper are stucktogether.Fan the stack of paper and straightenit before loa

Page 148 - Copyright

Printing qualityThe printed image has gaps or faint areas.Cause What to doThe print head nozzles areclogged.Clean the print head. See “Cleaningthe Pri

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